Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Tara Holmes

Oshawa,ON

Summary

Looking for a part time or full time position in the optical industry. Seasoned Optician offering over 30 years of experience and unparalleled dedication to customer satisfaction. Knowledgeable about prescriptions, sales promotions, insurance practices and work order requirements. Successful at building loyal relationships with customers, meeting unique needs and managing dynamic requirements in busy office settings.

Overview

22
22
years of professional experience

Work History

Licensed Assistant Store Manager,

LensCrafters
10.2015 - 06.2024
  • Made schedules and completed payroll.
  • Completed quality inspection of eyewear.
  • Dispensed eyewear and did any adjustments that were needed.
  • Key holder.
  • Opened and closed store and completed administration as needed.
  • Trained new Opticians and associates.
  • Established positive relationships with customers and other staff members.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.

Licensed Optical Manager

Sears Optical
09.2008 - 10.2015
  • Managed store and employees.
  • Created schedules.
  • Took care of all administration and inventory.
  • In charge of customer concerns and care.
  • Optical duties included assisting patients with selection of eyeglasses that meets their needs and budget.
  • Inspection of completed eyewear and quality checks.
  • Dispensing eyewear to patients.
  • Fitting contact lenses and doing contact lens teaching for new wearers.
  • Opened and closed store and completed bank deposits.
  • Increased customer satisfaction by resolving issues.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Licensed Optician

LensCrafters
08.2002 - 09.2008
  • Served customers by helping them select correct eyewear for their needs.
  • Completed quality inspection of eyewear.
  • Dispensed eyewear and did any adjustments that were needed.
  • Key holder.
  • Opened and closed store and completed administration as needed.
  • Trained new Opticians and associates.
  • Maintained third party accounting for store.
  • Established positive relationships with customers and other staff members.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.

Education

AEC / DEP Or Skilled Trade Certificate in Opticianry - Dispensing Optician

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Retail Sales
  • Contact lens
  • Corrective lens options
  • Store management
  • Insurance Verification
  • Scheduling for multiple team members
  • Customer service understanding
  • Selecting frames
  • Appointment Scheduling
  • Managing repairs
  • Conducting fittings
  • Verifying prescriptions
  • Liaison between store and doctors office
  • Inventory

Additional Information

  • Licensed Real Estate AgentLicensed to sell Real Estate in Ontario . Commercial and Residential.

Timeline

Licensed Assistant Store Manager,

LensCrafters
10.2015 - 06.2024

Licensed Optical Manager

Sears Optical
09.2008 - 10.2015

Licensed Optician

LensCrafters
08.2002 - 09.2008

AEC / DEP Or Skilled Trade Certificate in Opticianry - Dispensing Optician

Seneca College of Applied Arts And Technology

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Tara Holmes