Tara Trainor
St. John’s,Canada
Summary
Dynamic and results-oriented professional with extensive experience in office management and records management, particularly with the Government of Newfoundland and Labrador. Excelled in enhancing database accuracy and streamlining records systems, demonstrating a keen eye for detail and a strong ability to solve complex problems. Skilled in communication and teamwork, significantly improved operational efficiency.
Overview
17
17
years of professional experience
Work History
Administrative Officer I
Government of Newfoundland & Labrador
St. John’s, Canada
08.2023 - Current
- Process applications for the Provincial Firefighting Equipment Funding Program, in coordination with the Fire Commissioner, Assistant Deputy Minister of the Department of Justice and Public Safety, Provincial Fire Departments, and Municipalities/LSDs.
- Administer Funding Program payments through the Department of Finance.
- Utilize the Oracle Financial Management System to verify approval submissions.
- Manage submissions via the TRIM Information Management System for Department of Justice and Public Safety approvals.
- Utilized Amanda for accurate accreditation, funding, and personnel details for fire departments and municipal authorities.
- Facilitate student registration for Fire Services Division courses.
- Evaluate the tests conducted by the Fire Services Division.
- Record provincial course session data, encompassing instructor/student details, test scores, program requirements, and certificate allocation.
- Process course session requirements to facilitate the Program Coordinator in administering certification under IFSTA.
- Arrange private boardroom consultations and external executive conferences.
- Coordinate the schedule of the Director of Fire Services, including official correspondence internally, as well as with outside vendors and organizations.
Clerk Typist III
Government of Newfoundland & Labrador
St. John’s, Canada
03.2023 - 08.2023
- Distributed mail across office efficiently.
- Administered the Amanda system, ensuring accurate student registration and management of awards for fire departments.
- Managed scheduling, ordering, and distributing Provincial Service Award Medals to the MHA Constituency Offices.
- Managed certification entry and distribution for completed courses.
- Facilitated entry and requests to MRD for Firefighter License Plates.
- Maintained liaison between Fire and Emergency Services office and the public.
Server/Bartender
Kelly's Pub
St. John’s, Canada
01.2020 - 08.2023
- Delivered food and drink orders to guests.
- Utilized computerized POS system to process food and drink orders.
- Handled customer bill collections efficiently.
- Thrived in challenging and fast-paced environments.
- Demonstrated strong organizational skills under pressure.
- Delivered outstanding customer service to guests and visitors.
- Assisted tourists with various information needs.
- Provided a pleasant personality at all times.
- Completed end-of-day tasks, such as balancing cash for the POS system.
- Balanced cash tills and floats, frequently handling substantial cash amounts.
Security & Control Officer (Clerk III)
Government of Newfoundland & Labrador
St. John’s, Canada
01.2022 - 02.2023
- Oversaw setup and maintenance of users in Oracle Financial Management System (FMS).
- Managed user accounts in the PeopleSoft Human Resource Management System (HRMS).
- Administered the user's access in the TRIM Information Management System.
- Maintained user and delegate configurations in ECMS regularly.
- Inputted and validated vendor, customer, employee, and master file data.
- Verified sensitive documents for accuracy, including banking information.
- Verified data integrity for a wide range of submitted information.
- Configured security settings for multiple Oracle FMS modules, including purchasing and invoice signing limit approvals.
- Fostered productive relationships with administrative and executive teams.
Waitress/Hostess
Swiss Chalet
St. John’s, Canada
01.2014 - 12.2020
- Delivered food and beverage orders to guests.
- Processed customer bills efficiently.
- Ensured exceptional dining experiences for all visitors.
- Addressed customer inquiries about menu options and dietary needs.
- Handled transactions for food and beverage orders with POS system.
- Managed phone inquiries, greeted, and seated patrons.
- Kept the server station clean and organized.
- Managed culinary tasks including crafting salads, appetizers, and desserts.
Kitchen Staff
Tiffany Village
St. John’s, Canada
01.2012 - 12.2014
- Ensured the satisfaction of residents and guests by serving meals that met high standards.
- Supported catering efforts for internal events.
- Complied with dietary guidelines to guarantee clients received correct menu modifications for their medical conditions.
- Reported changes in client's nutritional status to the supervisor.
- Delivered timely and polite meal service.
- Facilitated introduction of dining area and services for new clients.
- Managed catering services for exclusive events.
- Stored inventory and ensured a clean storage environment.
- Communicated occurrences to nursing staff immediately.
Floor Manager
B&B Snacks
St. John’s, Canada
01.2011 - 12.2012
- Directed a staff of 10-12 workers, managing unique needs and allocating responsibilities.
- Managed scheduling duties for serving and kitchen staff.
- Managed supplier orders and payments.
- Handled payroll documentation and submission.
- Executed frying tasks in accordance with food order requirements.
MCP Billing Clerk (Occasional)
Debbie Windsor
Gander, Canada
01.2008 - 12.2012
- Analyzed billings and cataloged relevant paperwork.
- Entered data into MCP Teleclaim System.
- Assigned relevant codes aligned with procedures and medical teams.
- Maintained strict confidentiality for all patient records.
- Managed organization of medical transcriptions for efficient processing.
- Ensured the accuracy of coding systems.
Freelance Assistant
Dr. Rajmayor Brahmbhatt & Dr. Stephanie Van Wyk
Gander, Canada
01.2009 - 12.2011
- Processed and maintained orderly office records.
- Facilitated the organization of necessary materials for tax filings.
- Optimized data organization with Microsoft Excel.
- Utilized the MCP Teleclaim System for proper billing services.
- Maintained consistency between recorded receipts and data entries in electronic systems.
- Sorted receipts based on year and category.
- Distributed medical documents across hospital units.
- Managed inventory and restocking of office supplies.
Homecare Worker
TLC Nursing & Homecare Services
St. John’s, Canada
01.2009 - 12.2010
- Engaged in daily meal preparation and housekeeping duties.
- Managed care for client when guardian was not present.
- Provided assistance for personal hygiene tasks.
- Monitored accurate medication administration for patients.
- Maintained strict compliance with client confidentiality standards.
- Provided emotional support for both patients and their families during difficult times.
Education
Bachelor of Arts - Political Science
Memorial University of Newfoundland
NL, Canada01-2028
High School Diploma -
Gander Collegiate
Gander, NL, Canada01.1998
Skills
- Communication
- Problem solving
- Office management
- Records management
- Time management
- Scheduling appointments
- Teamwork
- Detail-Oriented Approach
- Meeting facilitation
- Database entry
Volunteer Experience
The Rock Wildlife Rescue, 06/01/23 - Present
- Completion of IWRC Basic Wildlife Rehab Course.
- Triage any wildlife and note medical/physiological issues.
- Clean habitats and enclosures.
Forget Me Not Animal Rescue, 01/01/22 - Present
- Recently promoted to a directorial position.
- Foster cats and kittens.
- Organize vet visits and administer any necessary medications.
Folk Festival Volunteer, 01/01/14 - 12/31/22
- Worked in conjunction with the finance truck.
- Ticket sales at Front Gate and Beer Garden.
Program Experience
- Oracle Financial Management System (FMS)
- TRIM (Tower Records Information Management)
- Amanda 7
- Oracle Business Intelligence (OBIA)
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Microsoft Teams
- Skype
- Zoom
- Human Resources Management System (HRMS)
- MCP TeleClaim System
Timeline
Administrative Officer I
Government of Newfoundland & Labrador
08.2023 - Current
Clerk Typist III
Government of Newfoundland & Labrador
03.2023 - 08.2023
Security & Control Officer (Clerk III)
Government of Newfoundland & Labrador
01.2022 - 02.2023
Server/Bartender
Kelly's Pub
01.2020 - 08.2023
Waitress/Hostess
Swiss Chalet
01.2014 - 12.2020
Kitchen Staff
Tiffany Village
01.2012 - 12.2014
Floor Manager
B&B Snacks
01.2011 - 12.2012
Freelance Assistant
Dr. Rajmayor Brahmbhatt & Dr. Stephanie Van Wyk
01.2009 - 12.2011
Homecare Worker
TLC Nursing & Homecare Services
01.2009 - 12.2010
MCP Billing Clerk (Occasional)
Debbie Windsor
01.2008 - 12.2012
Bachelor of Arts - Political Science
Memorial University of Newfoundland
High School Diploma -
Gander Collegiate
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