Tara Towns
Estevan,SK
Summary
Motivated, experienced and professional server looking to bring my enthusiasm, dedication and exceptional work ethic to this restaurant! I am absolutely dedicated to providing a positive and memorable dining experience.
Overview
11
11
years of professional experience
Work History
Manager
Grizzly Sports Pub And Grill
05.2008 - 11.2015
- Consistently provided professional, friendly and engaging service.
- Displayed enthusiasm and knowledge about the restaurant's menu and specials
- Became a food ingredient and dietary challenges expert!
- Designated to server notable VIP clientele
- Routinely supported other areas of the restaurant as requested, including host duties and expediting
- Trained new servers
- Gained deep knowledge of French wine and regions
- Attended wine educational classes held by our AGM/Sommelier
- Additional duties as special events/private dining/catering server
- Skillfully promoted items on beverage lists and restaurant specials.
Lead Server/Service Manager
Claudio's Pizza And Pasta
10.2004 - 04.2009
- Lead server and Service Manager for high volume downtown establishment
- Key employee/consultant working with the owner for the grand opening of the restaurant
- Routinely resolved customer satisfaction and customer escalation issues
- Consistently exceeded sales goals by effectively managing sections by prioritizing and utilizing strong organizational skills
- Responsible for all FOH hiring, training, scheduling and delegating of team responsibilities
- Daily opening and closing and keeping track of tills and monies
- Worked directly with owner on marketing, social media and event planning
- Increased sales significantly by upselling higher-end products to customers.
Education
High School Diploma -
Revelstoke Secondary School
Revelstoke, BC06.2010
Completion of Health Care Aide Course -
Okanagan College
Revelstoke, Canada01.2019
Certificate of Completion - First Aid
Okanagan College
Revelstoke, Canada01.2018
Violence Prevention Workshop - Allied Healthcare
Okanagan College
Revelstoke, Canada01.2018
Skills
- Known for exceeding guest expectations and maintaining poise and a sense of humor in stressful situations
- Skilled at anticipating, pinpointing and fulfilling guest's needs and clarifying special orders
- Excellent ability to organize thoughts, prioritize tasks and stay ahead of our guest experience
- Broad and deep knowledge of many types of cuisines, spirits and wines coupled with the ability to articulate and promote them
- Extremely loyal team player who works careful, clean and safe
- Proficient in many POS systems
- Responsible and reliable
- Dedicated and dependable
- Solid communication skills
- Flexibility in work schedule
Timeline
Manager
Grizzly Sports Pub And Grill
05.2008 - 11.2015
Lead Server/Service Manager
Claudio's Pizza And Pasta
10.2004 - 04.2009
High School Diploma -
Revelstoke Secondary School
Completion of Health Care Aide Course -
Okanagan College
Certificate of Completion - First Aid
Okanagan College
Violence Prevention Workshop - Allied Healthcare
Okanagan College
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