Tara Spitalny
Cotati
Summary
Proven track record in enhancing customer experiences and data management. Excels in communication and computer software, significantly improving client relations and operational efficiency. Demonstrates expertise in prioritization and customer service, achieving notable success in diverse roles from administrative to educational settings.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
BA Electricinc
03.2024 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to policy updates, researching regulations to ensure company compliance.
Phlebotomist
Sutter Health
03.2022 - Current
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Organized daily work based on collection priority.
Phlebotomist
Quest Diagnostics
07.2021 - 01.2022
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Bartender
The Eightball
08.2019 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Special Education Teacher
Bennett Valley Unified School District
08.2013 - 07.2021
- Taught multiple subjects with a focus on mathematics to students with intellectual or emotional disabilities.
- Reduced feelings of isolation among students with special needs by implementing inclusive classroom practices.
- Collaborated with parents and other educators to develop comprehensive support plans, promoting student success.
Education
No Degree - Phlebotomy
Petaluma Adult School
Santa Rosa, CA02.2021
Associate Teaching Degree - Early Childhood Education
Santa Rosa Junior College
Santa Rosa, CA06.2002
High School Diploma -
Laytonville High School
Laytonville, CA06.2000
Skills
Customer Service
- Communication
- Computer/Software
- Prioritization
Timeline
Administrative Assistant
BA Electricinc
03.2024 - Current
Phlebotomist
Sutter Health
03.2022 - Current
Phlebotomist
Quest Diagnostics
07.2021 - 01.2022
Bartender
The Eightball
08.2019 - Current
Special Education Teacher
Bennett Valley Unified School District
08.2013 - 07.2021
No Degree - Phlebotomy
Petaluma Adult School
Associate Teaching Degree - Early Childhood Education
Santa Rosa Junior College
High School Diploma -
Laytonville High School
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