Diligent, dedicated, and patient student with a passion for taking care of animals and people, with over 6 years of acting experience, and 3 years of customer service. Highly creative, open-minded, and ready to learn and contribute to team success. Outgoing, friendly, with a strong drive to exceed customer and children's expectations, along with a positive attitude, and a well-developed sense of communication and understanding.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Promoted a positive work environment through open communication and constructive feedback.
Excelled in every store position and regularly backed up front-line staff.
Exercised composure under pressure and in escalated customer service scenarios.
Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
Introduced children to educational games and activities to boost learning.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Maintained effective schedule balance between rest periods, active play, and instruction.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Set and enforced rules to maintain children's safety and encouraged welcoming and caring environments.
Loaded, unloaded, and moved material to and from storage and production areas.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Checked packages and merchandise for damage and notified vendors.
Performed general housekeeping and cleaning tasks.
E-commerce picking, scanning, and pre-counting.
Emergency First Aid CPR/AED Level C
Date Issued: 2022-02-25