Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tara Rice

Kamloops,BC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Training Store Manager

Dollarama
09.2017 - Current
  • Oversaw, trained and encouraged store personnel, promoting culture of efficiency and performance.
  • Drove and maintained solid operational processes, inventory management and inventory rationalization
  • Supported store openings by setting up office space, equipment and POS systems. merchandising standards.
  • Recruited, hired, and trained new assistants/ managers threw out a four week program. leading them to successfully able to run daily operations of their new stores.
  • Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Opened and closed store 7 days per week.
  • Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in store policies , cash handling and freight operations.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Interacted well with customers to build connections and nurture relationships.
  • Supervised creation of exciting merchandise displays to catch attention of store customers. using merchandising calenders to drive sales during seasonal change overs.
  • Scheduled employees for shifts, taking into account customer traffic , employee strengths and vendor visits. maintaining hourly sales targets given per week.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained loss prevention to staff members ,loss control and prevention measures used daily to hit shrink targets each year
  • Performed thorough cash audits and deposit investigations.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.

Freight Supervisor

Staples
01.2016 - 09.2017
  • Examined cargo and freight shipments to check goods' condition.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Observed and tracked consignments to verify timely deliveries and accurate invoicing.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines. broke down truck with 22 pallets per day
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation. building pallets of product for deliveries
  • Operated pallet jacks and forklifts to move freight and load trucks. forklift ticket was acquired during this time.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.
  • Scanned items on arrival and departure to create accurate tracking records. yearly inventory control.
  • Assisted in receiving, stocking and distribution of merchandise.

Education

High School Diploma -

Earl Marriott Secondary
Surrey, BC
08.2005

Skills

  • Vendor Selection
  • Loss Prevention
  • Shelf Stocking
  • Customer Engagement
  • Cash Management
  • Product Analysis
  • Employee Coaching
  • Schedule Management
  • Employee Development

Languages

English
Elementary

Timeline

Training Store Manager

Dollarama
09.2017 - Current

Freight Supervisor

Staples
01.2016 - 09.2017

High School Diploma -

Earl Marriott Secondary

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Tara Rice