TARA RICCI
Costa Mesa
Summary
Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
18
18
years of professional experience
Work History
Rideshare Driver /Package Delivery Driver
Lyft, Grubhub, DoorDash
Costa Mesa
01.2019 - Current
- Navigated city routes efficiently to ensure timely passenger pickups.
- Utilized app tools for managing ride requests and tracking earnings.
- Resolved customer inquiries and issues promptly through app support channels.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Achieved consistently high customer scores due to exceptional service.
Front Desk Agent
Travelodge By Wyndham
Yucca Valley
06.2023 - 01.2024
- Greeted guests warmly upon arrival and provided check-in assistance.
- Managed reservation system to ensure accurate bookings and room availability.
- Assisted guests with inquiries and resolved issues promptly and efficiently.
- Processed guest payments and handled billing inquiries professionally.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
Senior Loan Funder
Homestreet Bank
Irvine
03.2010 - 12.2018
- Reviewed loan applications for compliance with company policies and regulations.
- Coordinated funding processes to ensure timely loan disbursements.
- Communicated with clients to gather necessary documentation for loan processing.
- Assisted team members in resolving funding discrepancies and issues promptly.
- Trained new staff on funding procedures and company standards effectively.
- Maintained detailed records of all transactions related to each loan application.
Senior Loan Closer
Sierra Pacific Mortgage Company
Irvine
05.2008 - 02.2010
- Reviewed loan documents for accuracy and completeness before closing.
- Coordinated with clients and loan officers to gather necessary information.
- Managed timelines to ensure timely completion of loan closings.
- Verified compliance with federal and state regulations throughout the process.
- Maintained organized records of all closed loans for auditing purposes.
- Communicated effectively with title companies to facilitate property transfers.
- Provided guidance to junior team members on closing procedures and best practices.
- Reviewed and verified loan documents to ensure accuracy and compliance with lender requirements.
- Managed communication between lenders, borrowers, title companies, attorneys, and other parties involved in the loan process.
- Reviewed funding packages received from lenders to ensure accuracy prior to closing.
Education
Palm Springs High
Palm Springs, CASkills
- Customer support
- Payment processing
- Efficient scheduling
- Booking management
- Time management
- Attention to detail
- Effective communication
- Problem solving
- Training others
- Customer service
- Schedule management
- Adaptability and flexibility
Timeline
Front Desk Agent
Travelodge By Wyndham
06.2023 - 01.2024
Rideshare Driver /Package Delivery Driver
Lyft, Grubhub, DoorDash
01.2019 - Current
Senior Loan Funder
Homestreet Bank
03.2010 - 12.2018
Senior Loan Closer
Sierra Pacific Mortgage Company
05.2008 - 02.2010
Palm Springs High