Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Ramsay

HAMILTON,ON

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of post-secondary education
29
29
years of professional experience

Work History

DoorDash Driver

Door dash
Hamilton, Ontario
01.2026 - Current
  • Delivered food orders promptly to customers at various locations.
  • Navigated routes efficiently using GPS technology for timely deliveries.
  • Communicated effectively with customers regarding order status and delivery details.
  • Maintained a clean and organized vehicle for safe transportation of food items.
  • Managed delivery schedule to optimize time and reduce wait times for customers.
  • Followed health and safety guidelines to ensure food quality during delivery.

Bud tender

Greenwellness
Hamilton, Ontario
06.2021 - 09.2023
  • Educated customers on product selection and usage.
  • Provided exceptional customer service to enhance shopping experiences
  • Assisted customers in selecting the best products for their needs.
  • Processed transactions using point-of-sale systems efficiently.
  • Ensured compliance with regulatory guidelines and safety standards.
  • Assisted in maintaining inventory levels and organization.
  • Weighed and prepared products in order to accurately package and label items for sale.
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Created positive and healthy customer interactions to align with company core values.

Restaurant Hostess

Tim Horton
Hamilton, Ontario
08.2022 - 04.2023
  • Monitored dining area to ensure cleanliness and enhance guest satisfaction.
  • Resolved customer complaints professionally, fostering a positive experience for guests.
  • Ensured timely completion of customer orders to support smooth service flow.
  • Executed cleaning tasks to uphold cleanliness standards in the facility.
  • Developed skills in food preparation and baking to support kitchen efficiency.
  • Drive-thru experience
  • Cashier/deal with cash

Life Skills Coach

Hill program
Hamilton, Ontario
09.2002 - 07.2014
  • Developed individualized life skills programs for diverse client needs.
  • Conducted assessments to identify client strengths and areas for improvement.
  • Collaborated with multidisciplinary teams to support client goal achievements
  • Trained clients in budgeting, time management, and daily living skills
  • Developed individualized life skills plans for clients based on their needs and goals.
  • Provided guidance to clients in developing personal, social and problem-solving skills.
  • Have clients follow through with their appointments and program
  • Collaborated with other professionals including school counselors, therapists, and teachers to ensure the best possible outcomes for each client.
  • Provided crisis intervention services to help de-escalate emotionally charged situations.
  • Supported the development of communication, relationship building and conflict resolution skills among participants.
  • Encouraged clients to identify solutions to problems they are facing in their lives.
  • Coached individuals in recognizing emotions, understanding how those emotions impact behavior, and responding appropriately to situations.
  • Helped clients to build and recognize strengths and self-worth.
  • Developed learning programs specially tailored for each individual with developmental delays.
  • Delivered positive reinforcement to adult learners to overcome obstacles and become more confident.
  • Monitored adherence to rules and regulations in group home to maintain a safe environment.

Case Manager

Ellen Osler home
Dundas, Ontario
01.2000 - 02.2003
  • Coordinated care plans with interdisciplinary teams for resident needs.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referrals
  • Conducted assessments to determine eligibility for services and support.
  • Facilitated communication among residents, families, and service providers to ensure coordinated care.
  • Advocated for residents' rights and needs within the community Network's
  • Monitored client progress
  • Educated families on available resources and support options.
  • Built trusting relationships with social services, health care providers, and governmental agencies to enhance resident support.
  • Organized and led group activities to enhance resident engagement.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring. Guided clients in developing personalized budgets to manage expenses. Taught him how to do groceries teaching positive leisure activities making sure they follow through with their appointments and all of their Court conditions

Restaurant Hostess

Tim Horton
HAMILTON, ON
04.1997 - 06.2000

Provided exceptional customer service to enhance guest experiences

drive-thru experience

Baking experience

Utilized time management skills to efficiently manage guest seating and dining flow

Ensured cleanliness of kitchen and dining spaces to create welcoming environment for guests

Kitchen experience

Education

Correction Officer - Correction Officer

Sheridan College
Oakville
09.1999 - 06.2001

Skills

  • Route navigation
  • Payment collection
  • Cash handling
  • Food safety compliance
  • Customer communications
  • Conflict resolution
  • Crisis intervention
  • Organizational skills
  • Teamwork
  • Written communication
  • Relationship building
  • Goal setting

Timeline

DoorDash Driver

Door dash
01.2026 - Current

Restaurant Hostess

Tim Horton
08.2022 - 04.2023

Bud tender

Greenwellness
06.2021 - 09.2023

Life Skills Coach

Hill program
09.2002 - 07.2014

Case Manager

Ellen Osler home
01.2000 - 02.2003

Correction Officer - Correction Officer

Sheridan College
09.1999 - 06.2001

Restaurant Hostess

Tim Horton
04.1997 - 06.2000
Tara Ramsay