Tara Radcliff
Penticton,BC
Summary
Dutiful Healthcare Assistant works under the guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges.
Overview
16
16
years of professional experience
Work History
Health Care Assistant
Interior Health
03.2020 - Current
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes
- Lifted patients using appropriate equipment in accordance with moving and handling policy
- Maintained clean environment with due consideration to health and safety issues and infection control policy
- Observed patient skin conditions and reported findings to registered nurse
- Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs
- Adhered to patient special diets and provided supplementary drinks under nursing staff supervision
- Followed and implemented care plans under direction of registered nurse
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Supported nursing staff with care of incontinent patients and promotion of continence care
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes
- Arranged bedding and cushions to enhance patient comfort in bed and chairs
Admitting Clerk
Interior Health - Penticton Regional Hospital
11.2007 - 03.2020
- Verified patient details and insurance coverage
- Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans
- Arranged forms and charts for each patient
- Registered patients for labs, surgeries and radiology
- Answered telephone calls to offer office information, answer questions and direct calls to staff
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Carried out front office duties utilizing data entry skills in framework of medical database
- Organized and maintained patient chart filing system to promote quick data finding for staff
- Obtained payments from patients and scanned identification and insurance cards
- Answered phone calls and messages for multi switchboard, physician medical facility, scheduling appointments handling patient inquiries
- Placed new supply orders, managed inventory and restocked clerical spaces.
Health Records Clerk
Interior Health, Penticton Regional Hospital
03.2009 - 06.2011
- Maintained patient confidence by keeping patient records information confidential
- Maintained patient records in compliance with security regulations
- Reviewed charts and flagged incomplete or inaccurate information
- Processed medical records requests from outside providers according to facility, provincial and federal law
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers
- Delivered charts to assigned areas of hospital by following established routing procedures
- Maintained accuracy, completeness and security for medical records and health information
- Reviewed medical records for completeness and filed records in alphabetic and numeric order
- Input data into computer programs and filing systems
- Followed exact procedures for handling transfers and other releases of medical records
- Compiled electronic patient records covering conditions, treatments, and diagnoses.
Education
Practical Nursing (LPN)
Sprott Shaw College
Penticton, BC03.2024
Health Care Assistant
Nicola Valley Institute of Technology
Merritt, BC03.2022
Medical Office Assistant
Okanagan College
Penticton, BC08.2007
Adult Basic Education (ABE)
Okanagan College
Penticton, BC03.2005
Skills
- Activities of Daily Living (ADL) Support
- Active Listening
- Universal Precautions
- Dietary Needs
- Patient Safety Management
- Empathy and Compassionate Care
- Caregiver Relations
- Emotional and Social Support
- Bedsore Prevention
- Social Perceptiveness
- Quality Patient Care
- Patient Condition Observation
- Patient Engagement
- Documenting Behaviors
Additional Information
Mission Statement
To bestow upon my patients consistent, compassionate, evidence-based, and ethical care to the highest possible standard. All the while recognizing and championing cultural diversity and individuality.
Timeline
Health Care Assistant
Interior Health
03.2020 - Current
Health Records Clerk
Interior Health, Penticton Regional Hospital
03.2009 - 06.2011
Admitting Clerk
Interior Health - Penticton Regional Hospital
11.2007 - 03.2020
Practical Nursing (LPN)
Sprott Shaw College
Health Care Assistant
Nicola Valley Institute of Technology
Medical Office Assistant
Okanagan College
Adult Basic Education (ABE)
Okanagan College
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