Work Type
Full TimeLocation Preference
HybridLocation: Beaumont, Canada
Open to relocation: No
Verified
This profile is verified using an email address.
Tara Plaunt
Beaumont,Canada
Work Preference
Summary
Motivated professional with extensive experience in retail operations and customer service. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills to build trust and rapport with customers. Proven ability to work independently, manage multiple tasks, and rapidly acquire new skills to enhance operational standards.
Overview
30
30
years of professional experience
3
3
years of post-secondary education
Work History
Account Manager
Capital Fine Meats
Edmonton, Alberta
06.2018 - Current
- Directed customer sales as lifecycle relationship owner for 200 retail stores.
- Resolved customer inquiries and concerns promptly to enhance satisfaction.
- Advised customers on current promotions and discounts to drive sales.
- Built rapport with customers through engaging conversations about shopping needs.
- Managed holistic relationships, addressing complaints, orders, and invoicing effectively.
- Served as primary point of contact for client concerns and needs.
- Collaborated with off-site locations to locate desired items for customers.
- Participated in team meetings to strategize for achieving business goals.
Store Level Food Safety and Occupational Health
Beaumont Sobeys
Beaumont, Alberta
01.2016 - 06.2018
- Conducted weekly and monthly audits to ensure compliance with federal, provincial, and corporate guidelines.
- Coached staff on proper food safety procedures to enhance operational standards.
- Ensured adherence to occupational health and safety policies among all staff members.
Baker
Beaumont Sobeys
Beaumont, Alberta
06.2013 - 08.2016
- Prepared and mixed dough for various bread and pastry products.
- Operated ovens and baking equipment to achieve optimal baking conditions.
- Decorated cakes and pastries using diverse icing techniques and tools.
- Followed recipes to ensure product consistency and quality.
- Maintained cleanliness of work areas, utensils, and surfaces between batches.
- Monitored oven temperatures and adjusted settings to optimize baking times.
- Recorded daily production numbers for each product type accurately.
- Adhered to food safety guidelines during all food preparation activities.
Bakery Manager
Mainstreet Sobeys
Edmonton, AB
01.2002 - 01.2013
- Achieved sales targets established in annual budget consistently.
- Maintained gross profit margins through effective cost management.
- Supervised daily operations of bakery department, including hiring and training staff.
- Oversaw inventory management, ensuring optimal stock levels and minimal waste.
- Implemented safety protocols, training staff on proper food handling practices.
- Ensured cleanliness and organization of bakery workspace at all times.
- Checked freshness of bakery goods, removing stale or outdated items promptly.
Assistant Bakery Manager
Mainstreet Sobeys
Edmonton, Alberta
01.1997 - 01.2002
- Ensured proper implementation of fresh item management in production processes.
- Supervised bakery operations, including front-end services and cake decorating.
- Ordered and maintained stock to guarantee product availability.
- Managed inventory levels and supplies for consistent production.
- Monitored product freshness and presentation for quality control.
- Maintained cleanliness and organization in compliance with health regulations.
- Minimized cross-contamination risks by adhering to safe food handling procedures.
- Conducted regular equipment inspections to identify potential issues.
Education
Journey Baker Certificate - Baking
Northern Alberta Institute of Technology
Edmonton 01.1996 - 05.1999
Skills
- Customer relationship management
- Retail operations
- Time management
- Rapport building
- Operational support
- Client communication
- Attention to detail
- Relationship building
- Customer service
- Training and guidance
Professional Highlights
- Constant Recognition and awareness of the impact of elevated Customer Service
- Day to day management of a high paced production environment while balancing time sensitive deadlines
- Setting and meeting production goals on time with a high level of dedication. Frequent requirement to be available 24 hours a day.
- Personnel management including hiring, training, supervising and releasing of a diverse group of employees.
- Continual process management and improvement around day to day operations to ensure optimized time and spend. Critical reporting and communication back to the larger management team.
- Familiarity with internal process and its impact to the business reporting structure. High capability to learn and adapt new processes into business practice.
- Embrace and work with corporate changes to ensure high level of employee engagement and cultural acceptance.
Timeline
Account Manager
Capital Fine Meats
06.2018 - Current
Store Level Food Safety and Occupational Health
Beaumont Sobeys
01.2016 - 06.2018
Baker
Beaumont Sobeys
06.2013 - 08.2016
Bakery Manager
Mainstreet Sobeys
01.2002 - 01.2013
Assistant Bakery Manager
Mainstreet Sobeys
01.1997 - 01.2002
Journey Baker Certificate - Baking
Northern Alberta Institute of Technology
01.1996 - 05.1999