Forward-thinking Senior Manager adept at managing teams of 10+ employees with 10+ direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Manager, Transition Specialist
Silvercreek Association Management
01.2024 - 09.2025
Develop and implement strategies for optimizing incoming account transfers of 15 plus properties.
Prioritize projects based on severity and create phased plans for execution
Identify and implement process improvements to streamline operations and update policies
Conduct weekly training sessions for new employees on company procedures and industry standards
Design and implement internal systems to enhance productivity and foster a cohesive work environment
Collaborate with team members to ensure seamless transitions and efficient project execution
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Community Association Portfolio Manager
Bay Area Property Services
01.2023 - 11.2024
My role is overseeing a portfolio of homeowner associations that total more than 300+ doors.
Manage all communication from and to the Board of Directors.
Perform yearly budget analysis and ensure future funding is secure for all needed capital improvements.
Oversaw training of 3 administrative assistants to ensure seamless interaction with homeowners and appropriate response to all inquiries.
Obtain and maintain a CACM license and enroll in further classes to enhance my certification.
Community Association Portfolio Manager
Common Interest Management Services, Inc
05.2021 - 12.2022
Manage the daily operation of 10+ homeowner associations ranging from 90-200+ doors.
Facilitate communication from the Board of Directors to ensure they are responded to quickly and efficiently.
Oversee the yearly financial budget analysis to ensure appropriate funding for all capital improvements and necessary emergency response.
Ensure timely replies from all vendors contracted to work with the community and discuss improvement plans when communication breaks down.
Management Team Supervisor
The Helsing Group, Inc
12.2020 - 05.2021
Manage a team of 4 community managers with a combined portfolio of 40+ properties. Work directly with them on a daily basis for easy evaluation of communication and problem solving skills.
To ensure the team has one on one and group training I held weekly meetings with open office hours to discuss any escalated items.
Assist in preparation, review and analysis of yearly budgets for all associations.
Ability to multi-task efficiently and smoothly for my own portfolio of 10+ communities while maintaining availability for my team.
Utilized excel and Salesforce to streamline work tasks.
Community Association Portfolio Manager
The Helsing Group, Inc
09.2018 - 05.2021
Managed a diverse portfolio of 9 communities ranging from 8-500+ doors along with one commercial property.
Work directly with the Board of Directors to ensure proper management of the property and address urgent needs.
Perform a yearly analysis of the operating and reserve funds to ensure appropriate funding of capital improvements and smaller maintenance tasks.
Education
Real Estate License - Real Estate
Allied Business School
Online
10-2025
High School -
California High School
12.2011
Skills
Proficient in problem solving across various workloads
Easily adapts to changing technology
Comfortable navigating diverse technology platforms
General Manager of Operations at Woodbridge Owners Association C/o Silvercreek AssoGeneral Manager of Operations at Woodbridge Owners Association C/o Silvercreek Asso