Tara Morrison
Oakville
Summary
Accomplished administrative professional with a strong background in office management, operations coordination, and executive support across healthcare, construction, and corporate environments. Known for improving workflow efficiency, supporting cross-functional teams, and maintaining high standards of accuracy, confidentiality, and professionalism. Adept at managing complex schedules, overseeing HR and financial operations, and ensuring compliance with organizational policies and industry regulations. Proven ability to adapt quickly, handle competing priorities, and foster productive team dynamics.
Overview
17
17
years of professional experience
Work History
OFFICE MANAGER
Rivlin Medical Group, Out-of-hospital premises – Chronic Pain Management
03.2020 - 09.2024
- Directed clinical operations and supervised a multidisciplinary team of physicians, nurses, and administrative staff, ensuring optimal patient care and operational efficiency.
- Designed, implemented, and managed comprehensive HR services, including recruitment, compensation, onboarding, performance management, training, disciplinary actions, and dispute resolution.
- Successfully led negotiations for collective bargaining agreements, collaborating with Union representatives to address key labor concerns, and achieve favorable outcomes.
- Updated policies and manuals to align with revised legislation and College of Physicians and Surgeons of Ontario (CPSO) guidelines.
- Delivered high-level executive support directly to the Medical Director.
- Administered bi-weekly payroll processing with accuracy and timeliness.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed inventory and procurement of medical supplies and medications, ensuring optimal stock levels, timely reordering, and compliance with quality, regulatory standards, and storage protocols.
- Planned and coordinated events, including social gatherings and team-building activities, to foster collaboration, boost morale, and enhance workplace engagement.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
ADMINISTRATIVE COORDINATOR
PRO-LOC Interlocking & Landscape Design Ltd.
01.2016 - 01.2020
- Supported Project Managers with daily operations by monitoring project performance against timelines.
- Tracked project progress and promptly reported potential schedule impacts to Project Managers.
- Ensured projects were completed safely, on time, and within budget, initiating corrective actions as needed.
- Prepared and reconciled invoices accurately and efficiently.
- Resolved scheduling conflicts for estimators, suppliers, and customers to maintain smooth operations.
- Developed and managed staff schedules and reports to uphold the company's operational standards.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
ADMINISTRATIVE ASSISTANT – MAJOR PROJECTS
NPL Canada
01.2013 - 01.2015
- Provided professional, accurate, and efficient support to the Project Manager, including calendar management, coordinating domestic and international travel arrangements, and tracking and processing expense claims.
- Assisted the Project Manager with daily operations by developing and monitoring project performance against schedules, ensuring projects were completed safely, on time, and within budget.
- Delivered administrative support to the Health & Safety department, including sourcing and scheduling training venues, filing reports, and updating employee records.
- Maintained daily job cost reports for all pipeline projects.
- Managed third-party billing for all Enbridge Pipelines projects.
- Coordinated with internal office staff, foremen, project managers, and Enbridge management to ensure seamless business operations and effective communication.
- Prepared foreman packages with essential documents, including Atlas plates, PMTS records, sketches, and locate records, using Enbridge Gas Distribution software.
ADMINISTRATIVE ASSISTANT
Cira Health Solutions
01.2011 - 01.2012
- Managed travel arrangements, including scheduling flight itineraries, limo services, and hotel accommodations for claimants and medical assessors across Canada and overseas.
- Coordinated ground transportation, chaperone services, and interpretation services for claimants' insurance exams.
- Maintained medical databases and insurance OCF forms, ensuring accurate and up-to-date information.
- Monitored computer databases daily to ensure the timely delivery of medical packages and reports to insurance companies.
- Reviewed and responded to voicemails and emails from insurance adjusters, lawyers, claimants, and medical assessors.
- Addressed and resolved general and confidential inquiries from insurance companies with professionalism and discretion.
- Built and maintained strong professional relationships with vendors and insurance adjusters.
- (Contract)
CLINIC COORDINATOR
The Urban Athlete
01.2008 - 01.2011
- Served as Clinic Coordinator for a team of 14 healthcare providers, supporting over 8,000 patients.
- Provided administrative support, including staff calendar management, meeting coordination, travel arrangements, scheduling internal and external staff training, and mail processing.
- Managed internal processes for billing, collections, reconciliation, and month-end closings.
- Oversaw daily operations, including patient scheduling, filing insurance claims, preparing invoices, greeting patients, and conducting patient follow-ups and feedback.
- Collaborated with the Manager to develop strategic plans aimed at improving patient and client care satisfaction.
- Promoted sales by analyzing and reporting daily, weekly, and monthly sales data, setting service standard goals for staff, and driving performance.
- Maintained inventory by ordering, receiving, inspecting, and stocking medical and office supplies.
- Prepared, processed, and maintained payroll with accuracy and efficiency.
Education
High School Diploma -
Medical terminology certificate - undefined
Skills
- Responsive to evolving circumstances
- Proficient in administrative processes
- Strong organizational skills
- Proficient in written and verbal communication
- Meticulous attention to detail
- Effective prioritization of tasks
- Collaborative team member focused on common objectives
- Experienced with administrative software tools
- Typing proficiency: 60 wpm
Timeline
OFFICE MANAGER
Rivlin Medical Group, Out-of-hospital premises – Chronic Pain Management
03.2020 - 09.2024
ADMINISTRATIVE COORDINATOR
PRO-LOC Interlocking & Landscape Design Ltd.
01.2016 - 01.2020
ADMINISTRATIVE ASSISTANT – MAJOR PROJECTS
NPL Canada
01.2013 - 01.2015
ADMINISTRATIVE ASSISTANT
Cira Health Solutions
01.2011 - 01.2012
CLINIC COORDINATOR
The Urban Athlete
01.2008 - 01.2011
Medical terminology certificate - undefined
High School Diploma -
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