TARA MCKEAND
Nanaimo,BC
Summary
Highly motivated professional with recent digital marketing education combined with a robust administrative work history. Strategic and creative thinker, with exceptional communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
Mountainview Chiropractic
06.2020 - 01.2024
- Essential role in the day-to-day running of the clinic : Reception, scheduling, medical billing, data entry, email correspondence and administrative support to all practitioners
- Kept record of patient intake forms, scanning and documenting necessary information including X-rays, medical doctors notes, and creating electronic files
- In depth working knowledge of Jane Clinic Software
- Responsible for generating reports, reconciling accounts receivable, processing insurance claims and keeping an accurate inventory of products
- Investigated and corrected discrepancies in billing ensuring accuracy across systems
- Excelled at working in collaboration with ICBC and WorkSafeBC in regards to patient claims and billing
- Assisted practitioners with treatment plans and extension requests
- Trained and mentored new staff and created an approachable learning environment.
Payroll Data Clerk
Island Health
02.2020 - 04.2020
- Processed flow sheets, overtime forms and other documents converting hours worked to pay codes accurately reporting employee time and ensuring correct payment
- Understood and applied multiple collective agreements to determine eligibility for allowances, premiums and leave entitlements
- Communicated and collaborated with Payroll employees to meet deadlines
- Addressed employee questions and concerns via phone and email.
Staffing Clerk
Island Health
06.2018 - 04.2020
- Utilized specialized computer software applications working in a time sensitive, deadline driven environment
- Responsible for calling in and scheduling nurses, allied health and support staff in accordance with collective agreements and established procedures
- Experience in email processing, including a variety of request forms such as vacation, LOA, shift swaps, compassionate leave, return to works and orientation
- Trained in Advanced Booking and processing of Human Resources documents including new hire information
- Processed employees into new schedule lines from HR documents, processed maternity/parental leaves, disability leaves, and terminations
- Very comfortable using Excel, Outlook, and related Microsoft programs.
Education
Associate Certificate - Digital Marketing Strategy
British Columbia Institute of Technology
Burnaby, BC06.2024
Associate Certificate - Digital Marketing Foundations
British Columbia Institute of Technology
Burnaby, BC04.2024
Diploma - Applied Holistic Nutrition
Institute of Holistic Nutrition
Vancouver, BC06.2015
Skills
- Multitasking and Organization
- Marketing Strategy
- Social Media Marketing
- Digital Marketing Analytics
- SEO
- SEO Audits
- Digital Marketing
- Content Planning
- Copywriting
- Schedule Management
- Computer Skills
- Problem-Solving
Languages
English
Native or Bilingual
Timeline
Medical Office Assistant
Mountainview Chiropractic
06.2020 - 01.2024
Payroll Data Clerk
Island Health
02.2020 - 04.2020
Staffing Clerk
Island Health
06.2018 - 04.2020
Associate Certificate - Digital Marketing Strategy
British Columbia Institute of Technology
Associate Certificate - Digital Marketing Foundations
British Columbia Institute of Technology
Diploma - Applied Holistic Nutrition
Institute of Holistic Nutrition
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