TARA MACMILLAN
Burgessville
Summary
Dynamic and results-driven executive leader with a proven track record of consistently surpassing business objectives and spearheading transformative growth. Renowned for assembling and guiding high-performing teams, instilling a culture of operational excellence, and implementing cutting-edge strategies. Proficient in navigating intricate challenges, streamlining business efficiencies, and cultivating top-tier leadership talent. Unwavering dedication to creating customer-centric solutions, executing strategic initiatives, and fostering an environment of inclusive leadership.
Overview
16
16
years of professional experience
Work History
Vice President of Operations
Starbucks Canada
12.2022 - 03.2025
- Led operations for 600+ stores across Eastern Canada, overseeing a $1 billion P&L in a high-growth market
- Developed and coached a team of six executive regional directors, fostering a culture of high performance and accountability
- Spearheaded strategic initiatives to drive operational excellence, efficiency, and innovation across the organization
- Navigated complex business challenges, removing obstacles and driving transformation while maintaining a results-focused approach
- Championed diversity, equity, and inclusion, ensuring leaders worked with clarity, purpose, and authenticity
National Business Director
Starbucks Canada
08.2021 - 12.2022
- Led a national team of operational experts to execute promotional launches, retail initiatives, and go-to-market strategies
- Partnered with executive leadership to develop retail operations and partner development programs
- Developed four high-potential leaders into Regional Directors, strengthening succession planning
- Identified and removed barriers to enhance efficiency and streamline operations
Regional Director of Operations
Starbucks Canada
02.2016 - 08.2021
- Directed teams to success, ensuring continual improvement.
- Consistently delivered strong financial performance while maintaining brand integrity and customer satisfaction
- Implemented strategic initiatives that enhanced team development, store operations, and business outcomes
Regional Operations Coach/District Manager
Starbucks Canada
02.2009 - 02.2016
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
- Managed complex projects, ensuring timely completion within budget constraints.
- Streamlined operations by implementing efficient processes and procedures in the workplace.
- Fostered a positive work environment by promoting collaboration and open communication among team members.
Education
Business Studies -
University of Toronto
Skills
- Leadership & Executive Coaching
- Business Transformation & Strategy
- Operational Excellence & Innovation
- P&L Management ($1B)
- Talent Development & Succession Planning
- Cross-Functional Collaboration
- Crisis Leadership & Change Management
- Customer-Centric Growth Strategies
Accomplishments
Starbucks Black Partner Network, executive sponsor
Starbucks Disability Advocacy Network, executive Chair
Spirit of Starbucks awards for strategic thinking and operation
District manager of the year 2014, 2015
Timeline
Vice President of Operations
Starbucks Canada
12.2022 - 03.2025
National Business Director
Starbucks Canada
08.2021 - 12.2022
Regional Director of Operations
Starbucks Canada
02.2016 - 08.2021
Regional Operations Coach/District Manager
Starbucks Canada
02.2009 - 02.2016
Business Studies -
University of Toronto
Education And Professional Development
- Rotman School of Business - Design Thinking Graduate
- Dynamic Achievement - Culture of Excellence Graduate
- Coffee Master - Alsacia Farm, Costa Rica
- University of Toronto - Business Studies (Completed 2 Years)
Awards
- Multiple Starbucks Operational Achievement Awards
- Recognized for Outstanding Performance in Operations & Strategic Thinking
Education And Professional Development
- Rotman School of Business - Design Thinking Graduate
- Dynamic Achievement - Culture of Excellence Graduate
- Coffee Master - Alsacia Farm, Costa Rica
- University of Toronto - Business Studies (Completed 2 Years)
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