Experienced administrative professional with a proven track record in fast-paced office environments. Dedicated and hardworking team player, adept at efficiently completing a wide range of clerical tasks and providing comprehensive staff support. Known for responsibility, punctuality, and high productivity, even when working independently with minimal supervision.
Overview
19
19
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Personal Home Care Aide
Keith Blair
04.2023 - Current
Improved client''s daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
Managed household tasks such as laundry, grocery shopping, and organizing spaces for a clean living environment.
Assisted clients with mobility issues, helping them maintain independence and an active lifestyle.
Developed strong rapport with clients by actively listening to their concerns and addressing them promptly.
Strengthened client relationships through empathy, patience, and clear communication during challenging situations.
Implemented physical therapy exercises under professional guidance to help improve clients'' mobility and strength over time.
Supported families through difficult times by offering emotional support and education on important care tasks.
Bookkeeper
Fifty-Three Lakeshore Inc.
09.2017 - Current
Maintained and processed invoices, deposits and money logs.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
Investigated daily variances and corrected errors to resolve discrepancies.
Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
Distance Learning Coordinator
Victoria School - Edmonton Public Schools
09.2012 - 06.2022
Monitor and supervise student progress through coursework and addressing concerns.
Interacted independently with students using distance education technologies such as Moodle, Zoom and e-mail.
Maintained structured and flexible learning environment within Distance Learning Classroom.
Monitored student progress and assisted students in accomplishing established learning objectives.
Liaison for students and teachers providing information affecting student achievement.
Resolved technical problems, improved operations and provided exceptional support to students, parents and teachers.
Prepared documents, reports and presentations for account clerks, principals, teachers and parents using advanced software proficiencies.
Data organization and anecdotal note taking using Excel, PowerSchool, for IPPs, Accommodations and English Language Learning Tracking.
Intervention Progress Planning (IPP) and documentation involving recording information on students through use of software such as PowerSchool, Pinpoint, Schoolzone, Email, Excel and Google Docs. Daily communication and collaboration with teachers, counselors, social workers, parents, medical professionals and students is required for this duty.
One-to-one, small group, and classroom support for identified students (curriculum modification through all learning styles, literacy support using Phonemic Sequencing for reading and writing, behavior regulation, social skill development and emotional literacy.
Accommodation creation and support in specified room (Supervising Grades 1 through 12 students in exam setting) Implementing oral exams, recording audio exams, providing clarification and support for students who have been identified as requiring special accommodations on their IPPs.
Providing support for staff. Material preparation for teachers through use of scanners and Google Docs to upload material for student access, modification of assignments, communicating IPPs to teachers, students and families, as well as showing them how to use new technology.
Educational Assistant
Victoria School, Edmonton Public Schools
09.2009 - 06.2022
Supported student learning objectives through personalized and small group assistance.
Assessed student assignments to check quality and completeness before submission for grading.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
Responsible for organization, delivery and documentation of all accommodations for Government Exams.
Teaching Partner
Faculty Of Education - Child Study Centre - Garneau School - Edmonton Public Schools
09.2006 - 01.2009
Support and implementation of Project Approach to Learning within Laboratory Classroom.
Arranging for specialists to present relevant information to children through researching, cold calling, and scheduling.
Responsible for instruction and management of students when lead teacher was occupied with visiting university students and professors.
Developed and implemented strategies to improve student engagement
Skills
Conceptual Understanding
Relationship Building
Effective Communication
Academic Mentorship
Stakeholder Communication
Educational Program Leadership
Flexible Adaptation Skills
Information Sourcing Expertise
Healthcare Vocabulary
Professional Correspondence
Patient confidentiality
Patient scheduling
Certification
InDesign - NAIT (In Progress)
Medical Terminology Certificate - Canadian Red Cross
Medication Management Certificate - Norquest
Indigenous Canada Certificate - University of Alberta
Emergency First Aid CPR/AED - Canadian Red Cross
Mental Health First Aid - Alberta Health Services
Non-Violent Crisis Intervention - Crisis Prevention Institute
Managing Conflict in the Workplace - Metro Continuing Education
Phonemic Awareness Training - Centre for Literacy
Interests
Enjoy participating in weight-training, running and hiking for overall physical and mental well-being
Animal Care
Psychology
Enjoy hobbies that combine physical activity with outdoor exploration
Youth mentor, providing guidance and support to empower the next generation of leaders
ELL & Literacy Support
Education
High School Diploma -
Salmon Arm Senior Secondary
Salmon Arm, BC
09.1989 - 06.1991
Accomplishments
Documented and resolved issues with material distribution, communication and student support, which led to a 200% increase in course completion rates.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Word
Adobe InDesign
Microsoft Outlook
Microsoft Excel
Microsoft Publisher
Work Preference
Work Type
Full Time
Important To Me
Work-life balanceHealthcare benefits
Timeline
Personal Home Care Aide
Keith Blair
04.2023 - Current
Bookkeeper
Fifty-Three Lakeshore Inc.
09.2017 - Current
Distance Learning Coordinator
Victoria School - Edmonton Public Schools
09.2012 - 06.2022
Educational Assistant
Victoria School, Edmonton Public Schools
09.2009 - 06.2022
Teaching Partner
Faculty Of Education - Child Study Centre - Garneau School - Edmonton Public Schools