Summary
Work History
Education
Skills
Timeline
Generic

Tara-Lee Salter

Brampton,ON

Summary

Well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence.

Work History

Operations Manager

CLS Logistics
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Supervised logistics functions and operations.
  • Managed functional areas of logistics.

Team Leader

Giftcraft
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Held weekly team meetings to inform team members on company news and updates.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

Bar Manager

The Stevens Company
  • Consulted with managers to organize special events and promotions.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

Advanced Diploma - Accounting

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
2020

Skills

  • Customer Retention
  • Invoice Processing
  • Customer Relations Specialist
  • Logistics Management
  • Production
  • Organizational Management
  • Customer Service
  • Health and Safety Compliance
  • Distribution Center Management
  • Team Leadership
  • Workforce Management

Timeline

Operations Manager

CLS Logistics

Team Leader

Giftcraft

Bar Manager

The Stevens Company

Advanced Diploma - Accounting

Sheridan College Institute of Technology And Advanced Learning

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Tara-Lee Salter