Strategic Leadership:
Lead the development and implementation of Information Security, Information
Technology and IT Risk Management (IR/IT) strategy and associated work plans on multi-million dollar initiatives:
- RBC: Strategic Enterprise Program focused on redesigning Wealth Management globally.
- BMO: IR/IT CSA Strategy, Organizational Strategy, Resource Strategy, QA Program, Expertise on the OSFI Cybersecurity Self Assessment, interfaced directly with the Office of the Comptroller of the Currency (OCC), Federal Reserve Bank (FRB).
- TD: Million dollar cost savings on CIO portfolio (approx. $20M) - Canadian Banking, Insurance, North American Cards, Merchant Services, Auto Finance, MBNA, Aeroplan, UGO, Target, Payment Card Industry (PCI), Interac.
- VISA: Million dollar revenue generation (approx. $6M) as CISO (Can) – Programs: Account Management, Mobile Security, PIN Security, Approved Vendor Program, Product Risk, Alignment initiatives with MasterCard.
- Blackberry: Payment Card Industry (PCI), Achieved the first Visa, MC approved NFC Devices and Trusted Service Manager (TSM) to support external client initiatives, (RBC Pilot).
Managerial Leadership:
Utilize a cross functional team within VISA, Blackberry, RBC, providing cost savings through resource reallocation. In TD, BMO:
- Lead a team of 25 individuals. Establish a culture and work environment that attracts, retains and motivates a diverse, skilled workforce in support of a high-performance culture.
- Coach, motivate, develop and evaluate performance of direct reports, and provide guidance in the resolution of complex issues.
- Provide development opportunities to direct reports, including the identification of training needs, creation and implementation of appropriate development plans, monitoring, documenting and feedback on performance.
- Ensure necessary succession plans are in place for all key positions.
Program / Project Leadership: Provide program and project management for large scale, multi-dimensional information security/risk programs and projects in VISA, Blackberry, TD, RBC, BMO, and NTT:
- Lead delivery for multi-million dollar initiatives with a clear focus on planning, financial management, schedule management, scope, change and issues management, client communication and overall resourcing and financial costs.
- Manage end-to-end solutions delivery, focusing on intake, strategic planning, schedule management, scope, change and issue management, communication and overall resourcing and financial control.
Risk Management:
- Blackberry, VISA, TD, RBC, BMO: Develop, lead, manage and implement risk management programs across the enterprise to include a specialization in cybersecurity, payment security and mobile security.
- Athabasca University (AU): Develop the cybersecurity risk management, vulnerability management, business continuity programs, policies, training programs in support of AU's Digital Program.
- VISA, AU, Lumenus: Privacy Impact Assessments / Threat Risk Assessments / Business driven risk assessments.
Privacy - Implement Privacy by Design (PbD) principles, Visa, Blackberry, TD, AU, Lumenus
- Participate in solution design workshops
- Advise on privacy and confidentiality controls
- Identify privacy and confidentiality risks
- Develop risk mitigation strategies
- Complete Privacy and Confidentiality Impact Assessment documentation
- Complete Privacy Impact Assessments / Threat Risk Assessments / Business driven risk assessments.
Cybersecurity & Specialized Training – VISA, Lumenus
- Complete Baseline Organizational Assessments
- Assess and Develop Training Curriculum for in person & on-line (i.e. HR Downloads, KnowBe4)
- Develop CSIRT Playbook Training (i.e. Malware, Phishing, Account compromise)
- Develop Targeted Cybersecurity Training (i.e. Compliance, Role Specific,)
Academic Teaching – ICS, Seneca College
- Responsible for developing, preparing, and delivering courses within the School of Information and Communications Technology (ICT).
- As the Curriculum Coordinator, led the development, delivery and evaluation of IT curriculum, Data Communication, Security, Novell and Cisco Academy Training Courses. (MCP/MCT, CCAI).
- Member of Academic Council, develop/maintain College-wide policies.
- Member of the Advisory Committee to establish the proposal for an Applied Degree - Informatics, with a specialization in Security and Privacy.
Academic Research – Henley Business School
- Leads the design, undertakes/coordinates literature reviews and provides critical appraisal and syntheses of current evidence to guide the development of evidence-based recommendations.
- Leads the development of data collection tools (e.g. interview and focus group guides, participant feedback surveys), study protocols.
- Lead the development of ethics applications and submissions, as well as maintain ethics approvals and liaises with Research Ethics Boards as needed.
- Manage informed consent processes, conduct interviews and focus groups, maintain detailed field notes.
- Knowledge and experience with qualitative and quantitative research methodology.
- Prepare reports on research findings for publication in peer-reviewed journals.