Tara Graham
Haliburton,ON
Summary
Goal-oriented individual dedicated to customer satisfaction and loyalty. Open to new experiences and opportunities to improve and gain new skills. Highly motivated and showing up with a positive attitude and open mind to help create a work environment that creates a positive experience for everyone. Knowledgeable about being a team leader, creating goals as a team as well as taking care of my individual goals and responsibilities.
Overview
9
9
years of professional experience
Work History
Sales Associate
Pet Valu
06.2023 - Current
- Organizing shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helping customers locate products, checking online if product is not in store and placing special orders for customers.
- Pricing all product before placing it on shelves and printing any missing labels.
- Checking store for expired product and acting on an discrepancies.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds based off store policy and customer satisfaction.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Produce Department Manager
Real Canadian Superstore
12.2021 - 06.2023
- Assisted customers with produce questions.
- Maintained produce display, and prep and storage areas in clean, sanitized and orderly condition.
- Coached new team members on all processes.
- Maintaining proper inventory and shrink was a top priority to reduce any losses.
- Writing perishable orders based off dmaps, planograms and weekly flyers.
- Scheduling based off labour and employees availability on a weekly basis.
- Food Safety and Health & Safety protocols followed daily.
- Reviewed invoices and product quality daily and acting on any discrepancies.
- Reviewed metrics and sales daily and weekly always looking for opportunities of improvement.
Produce Clerk
Real Canadian Superstore
11.2017 - 12.2021
- Checked for outdated and overripe items and removed reduced price or removed from inventory.
- Pleasantly greeted customers and ensure they leave the store with a pleasant experience.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Kept tidy and organized area to comply with cleanliness and store standards.
- Helping train new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy reporting any discrepancies to my direct manager.
Salad Bar Clerk
Real Canadian Superstore
11.2017 - 12.2021
- Complied with safety standards while handling food and equipment.
- Prepared salad bar items and filled containers with assortment of vegetables, fruits, and salads.
- Replenished salad bar when quantities became low.
- Maintained a clean and sanitized work area at all times.
- Assisted customers with special orders.
Deli Clerk
Todd's Independent Grocer
04.2017 - 09.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a clean workspace.
- Prevented any loss by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime.
- Cleaned and sanitized dishes and utensils.
- Made food according to standard recipes.
- Prepared salads, hot & ready food and sandwiches for customers.
Produce Clerk
Todd's Independent Grocer
12.2014 - 08.2016
- Checked for outdated and overripe items and removed reduced price or removed from inventory.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Kept tidy and organized area to comply with cleanliness and store standards.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Worked in the salad bar preparing fresh containers of a variety of fruits, vegetables and salads.
Education
High School Diploma -
Haliburton Highlands Secondary School
Haliburton, ON06.2016
Skills
- Exceeding Customer Expectations
- Ability to Lift 40 Pounds
- Cash Register Operation
- Goal-Driven
- SAP
- Meeting Deadlines
- Strong Communication and Interpersonal Skills
- POS System Operations
- Management
- Food Safety
- Planograms
Timeline
Sales Associate
Pet Valu
06.2023 - Current
Produce Department Manager
Real Canadian Superstore
12.2021 - 06.2023
Produce Clerk
Real Canadian Superstore
11.2017 - 12.2021
Salad Bar Clerk
Real Canadian Superstore
11.2017 - 12.2021
Deli Clerk
Todd's Independent Grocer
04.2017 - 09.2017
Produce Clerk
Todd's Independent Grocer
12.2014 - 08.2016
High School Diploma -
Haliburton Highlands Secondary School
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