Tara Flynn
White Lake,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Attendant
Mobil Gas Station
04.2023 - 06.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
Manager
The Cupboard Restaurant
11.2021 - 03.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Server
Blackbird Cafe
02.2016 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Call Center Representative
Dell Computers
12.2008 - 03.2010
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
Office Administrative Assistant
AAA Repairs
01.2006 - 09.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Education
No Degree - Desktop Publishing
Stratford Career Institute
02.2006
High School Diploma -
Arnprior District High School
Arnprior, ON03.2001
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Verbal Communication
- Schedule Management
- Document Preparation
- Scheduling appointments
- Scheduling and calendar management
- Billing and Invoicing
- Word Processing
- Telephone reception
- File Management
- Spreadsheet development
Languages
English
Native or Bilingual
Timeline
Attendant
Mobil Gas Station
04.2023 - 06.2024
Manager
The Cupboard Restaurant
11.2021 - 03.2023
Server
Blackbird Cafe
02.2016 - 05.2020
Call Center Representative
Dell Computers
12.2008 - 03.2010
Office Administrative Assistant
AAA Repairs
01.2006 - 09.2008
No Degree - Desktop Publishing
Stratford Career Institute
High School Diploma -
Arnprior District High School
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