Tara Fairrington
Roseville,CA
Summary
Proactive and results-driven Accounts Receivable (AR) Manager with 6 years of specialized expertise in the SaaS industry. Dedicated to delivering operational excellence by optimizing AR processes, improving cash flow, and reducing Days Sales Outstanding (DSO). Adept at leveraging process automation and ERP/CRM integrations to streamline workflows, enhance efficiency, and maintain audit-ready compliance. Exceptional ability to drive team performance through effective leadership, mentoring, and empowerment while maintaining the highest standards of customer satisfaction. Skilled in dispute resolution, cross-functional collaboration, and promoting sound financial health to support organizational goals.
Overview
16
16
years of professional experience
Work History
Assistant Manager, Credit & Collections
Birkenstock USA
03.2020 - 01.2024
- Successfully led a remote team of six direct reports to meet departmental goals through collaboration and mentorship
- Managed the billing lifecycle for high-value accounts, meeting strict deadlines while driving cash flow efficiency
- Led an E-Invoicing integration project, streamlining ERP and CRM platforms to enhance billing accuracy and reduce manual intervention
- Proactively addressed billing discrepancies by fostering cross-departmental communication and building strong client relationships
- Conducted cash flow audits and daily receipt reviews to ensure financial precision and compliance
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Credit & Collections Manager
Vionic Shoes
01.2019 - 03.2020
- Oversaw a $200M portfolio and reduced DSO by 20–30 days by reconfiguring collections methods to improve efficiency
- Directed integration of E-Invoicing technology with CRM systems, introducing automation that optimized billing workflows and elevated customer satisfaction
- Collaborated with Sales and IT departments to standardize billing workflows and resolve recurring challenges
- Trained and mentored new team members on best practices in credit collections management.
- Streamlined collections processes for increased efficiency and effectiveness in collecting outstanding debts.
Accounts Receivable Manager
Newmark Cornish & Carey
09.2016 - 12.2017
- Managed a $46M portfolio and optimized recurring billing cycles to improve overall cash flow
- Designed and executed training programs for staff, bolstering team efficiency and strengthening Order-to-Cash processes
- Created monthly reports detailing accounts receivable performance metrics for senior management review.
- Streamlined invoicing and payment systems, resulting in improved cash management.
Credit & Collections Manager
Numi Organic Tea
08.2014 - 09.2016
- Enhanced cash flow by revising customer approval policies, implementing new invoicing guidelines, and fostering stronger interdepartmental relationships
- Successfully negotiated settlements with clients to minimize risks while maintaining positive relationships
- Developed and implemented training programs for AR staff, achieving higher cash application accuracy
- Monitored industry trends and economic indicators to anticipate potential challenges impacting the company's receivables portfolio.
Senior Credit & Collection Analyst
Sterling BackCheck
05.2008 - 06.2014
- Streamlined billing processes through collaboration with contract management, ensuring compliance with SaaS subscription agreements
- Collaborated with Sales and Engineering to resolve billing complexities, enabling Customer satisfaction and enhanced cash flow
- Mentored offshore collections teams to improve accountability, accuracy, and overall operational performance
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Conducted detailed audits on customer data, maintaining adherence to best practices in accounting and billing
Education
General Studies - Pre-Med
Orange Coast College
Costa Mesa, CASkills
- Accounts Receivable (AR) Expertise
- SaaS Billing Implementation
- Billing Management
- Collections Strategy
- Dispute Resolution
- Customer Billing Communications
- Process Optimization
- Team Motivation
- Problem-solving
- Cash Flow Improvement
- Proficiency in E-Invoicing
- ERP Tools, NetSuite, SAP, Oracle, Salesforce
Additional Expertise
Industry Knowledge: SaaS, Consumer Packaged Goods (CPG), Food & Beverage, Apparel & Footwear, Sporting Goods, Hydraulics, Biotechnology, Pharmaceuticals, Aviation, Aerospace, and Manufacturing
Timeline
Assistant Manager, Credit & Collections
Birkenstock USA
03.2020 - 01.2024
Credit & Collections Manager
Vionic Shoes
01.2019 - 03.2020
Accounts Receivable Manager
Newmark Cornish & Carey
09.2016 - 12.2017
Credit & Collections Manager
Numi Organic Tea
08.2014 - 09.2016
Senior Credit & Collection Analyst
Sterling BackCheck
05.2008 - 06.2014
General Studies - Pre-Med
Orange Coast College
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