Tara Ewen
Port McNeill,BC
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Friendly Medical Office Assistant years of experience and strong office management skills. Exceptional problem-solving and organizational skills. Talented at multi-tasking without compromising quality. Meticulous Medical Office Assistant with 18 years of hands-on experience.
Overview
20
20
years of professional experience
Work History
Medical Office Assistant
the west 10th medical clinic
Vancouver, BC
09.2004 - 08.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Entered procedure codes and diagnosis codes into medical billing software.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Manager at Bistro
mangez mangez
Vancouver, BC
05.2002 - 01.2004
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
No Degree - Medical Office Assistant
CDI COLLEGE
Vancouver, BCSkills
- Attention to Detail
- Insurance Billing Procedures
- Verbal and Written Communication
- Phone and Email Etiquette
Timeline
Medical Office Assistant
the west 10th medical clinic
09.2004 - 08.2022
Manager at Bistro
mangez mangez
05.2002 - 01.2004
No Degree - Medical Office Assistant
CDI COLLEGE
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