Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously while providing safe, competent care. Consistently developing rapport with patients and families through therapeutic communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Experience
Nova Scotia Health Authority
09.2022 - 06.2024
Utilized critical thinking skills when assessing patients' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.
Monitored patient health status to detect changes and unusual patterns and report to medical staff.
Actively sought feedback from nursing staff and incorporated constructive criticism into personal practice for continuous improvement and professional growth.
Reviewed charts, doctor notes and test results to gather information on patients.
Maintained accurate medical records through diligent documentation of vital signs, interventions performed, and any changes in patient condition or behavior.
Dual Licensed Optician
In Focus Optical
05.2018 - 08.2023
Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eyewear.
Stayed current on industry advancements and emerging trends through continuous professional development opportunities, enhancing the overall quality of service provided to clients.
Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
Educated clients on proper eyewear maintenance techniques, extending the life of their glasses or contacts.
Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
Food and Beverage Server
Pizza Delight
11.2015 - 02.2020
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Checked on guests throughout meal to attend to needs and provide great service.
Anticipated customer needs and responded accordingly to increase customer satisfaction.
Cleaned and set up tables to promptly seat guests and reduce wait times.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Greeted guests warmly to foster welcoming environment.
Food and Beverage Server
New Century
07.2009 - 12.2013
Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
Maintained order efficiency and accuracy through clear communication with kitchen staff.
Provided courteous, friendly service while multitasking in fast-paced environment.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Demonstrated success in maintaining high level of customer satisfaction.