Tara Claus

• Performed various treatments, Massage, Body sugaring, henna Brows and brought new services and revenue into the salon.
• Supported team in inventory management by ordering product managing usage and reordering supplies as needed.
• Collaborated with colleagues to enhance service delivery and improve client satisfaction levels.
• Fostered friendly, warm, and exceptional customer experience.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
• Provided clients with knowledge of all cosmetic services being provided.
• Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
• Pioneered loyalty program that rewarded clients for referrals and repeat visits, enhancing client base and revenue.
• Answered phone calls and emails to schedule client appointments.

Put together and manged instragam/ fb / google account and made posts and write ups for specials on advertising .

Set up photshoots for advertising took photos and wrote the specials made prices and worked along side web site management company I hired to boost sales introduced new sales strategies and updated the businesses social media presence it previously did not have .

Ran point with health board , introduced new services as well as got them approved , seen additions of new sink and set up for pmu requirements.

Overseen hiring and basic operation of day to day in salon.

Provided services as well as made several new services , price , write up and overall completion of the service ex.vagifacial ,pmu services , body sugaring services and customized facials and body treatments .

Worked with local companies to update education and products used in the salon preformed services and retail sales .

Booked appts,dealt with customer interaction , complaints and or any type of customer service situations

Team player overseen staff of 4 and worked hand in hand with owner to make shure the salon was running smoothly .

Key holder opened and closed , did paychecks and overseen daily operations went smoothly

• Recommended retail products for at-home use.
• Advised clients on proper home-care regimens.
• Analyzed skin condition and made appropriate product recommendations.