Tara Christie
Lochaber
Summary
Experienced with performing diagnostic tests and assisting in ophthalmic procedures. Utilizes patient education and care to enhance service quality. Track record of maintaining precise medical records and improving patient outcomes.
Overview
29
29
years of professional experience
Work History
Ophthalmic Medical Technician
Dr. Mustafa Kapasi
04.2018 - Current
- Assisted in conducting preliminary eye examinations and gathering patient medical histories.
- Prepared examination rooms, ensuring cleanliness and organization of equipment.
- Learned to operate diagnostic instruments, including tonometers and visual field analyzers.
- Supported ophthalmologists during procedures by providing necessary tools and documentation.
- Educated patients on pre- and post-operative care instructions for various eye procedures.
- Maintained accurate patient records in electronic health record systems for efficient tracking.
- Collaborated with healthcare team to enhance patient experience through effective communication.
- Adapted quickly to new technologies and protocols within the fast-paced clinical environment.
- Evaluated new ophthalmic equipment options for potential addition into the practice based on effectiveness and cost efficiency assessments.
- Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection and crosscontamination.
- Participated in ongoing professional development opportunities to remain current on industry advancements related to ophthalmic technology and best practices in eye care services delivery.
Optician Assistant/Optometrist Assistant
Dr Jolene DeCoste Family Eye Care
05.2009 - 04.2018
- Assisted in fitting and adjusting eyewear to ensure optimal comfort and visual clarity.
- Educated patients on proper contact lens care and maintenance procedures.
- Managed inventory of optical supplies, ensuring adequate stock levels at all times.
- Supported optometrists during eye exams, documenting patient information accurately.
- Conducted preliminary vision tests to assist in accurate diagnosis and treatment planning.
- Coordinated insurance billing for patients, ensuring accuracy while minimizing discrepancies or delays in payment processing.
- Maintained a well-organized work environment to optimize productivity during busy hours.
- Provided exceptional customer service, addressing concerns and answering questions to ensure patient satisfaction.
- Collaborated with opticians to ensure accurate prescription orders, resulting in fewer errors and returns.
- Educated patients on the benefits of various lens options, helping them make informed decisions based on their individual needs.
- Conducted pre-screenings and preliminary tests for patients before they saw the optometrist, leading to more efficient appointments.
Office Administrative Assistant
St Mary’s River Smokehouses
06.2001 - 2008
- Managed office communications, ensuring efficient information flow across departments.
- Coordinated schedules and meetings, optimizing calendar management for senior leadership.
- Implemented filing systems that improved document retrieval speed and organization.
- Oversaw front desk operations, enhancing visitor experience through professional service.
- Assisted in project management tasks, contributing to the successful completion of multiple initiatives on time.
- Conducted data entry and maintained databases, ensuring accuracy and consistency in records management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Administrative Assistant
Mersey Seafoods Ltd
09.1996 - 2005
- Coordinated calendar scheduling, ensuring timely appointments and meetings.
- Managed correspondence through email and phone, prioritizing urgent requests.
- Developed office supply inventory system to streamline procurement processes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
No Degree - Business Information Technology
Nova Scotia Community College
Truro, NSCertificate - Ophthalmic Medical Personnel
Centennial College
ScarboroughLanguages
English
Full Professional
Timeline
Ophthalmic Medical Technician
Dr. Mustafa Kapasi
04.2018 - Current
Optician Assistant/Optometrist Assistant
Dr Jolene DeCoste Family Eye Care
05.2009 - 04.2018
Office Administrative Assistant
St Mary’s River Smokehouses
06.2001 - 2008
Administrative Assistant
Mersey Seafoods Ltd
09.1996 - 2005
No Degree - Business Information Technology
Nova Scotia Community College
Certificate - Ophthalmic Medical Personnel
Centennial College