
Experience in both Human Resources and Financial Services administration within the context of the Canadian Military. Experience both in Management and Subordinate positions.
Generated and processed claims within the ClaimsX system for military and civilian travel.
Handled miscellaneous claims such as education reimbursement.
Manged student course registration within the SAP system.
Managed student bill reconciliation within the SAP system.
Generated and processed claims within the ClaimsX system for military and civilian travel.
Handled miscellaneous claims such as education and medical clothing reimbursement.
Effectively managed letter group claim requirements and ensured timely payment of claims.
Improved administrative processes within the financial cell.
Cleared backlog of outstanding claims.
Re-ordered claim department's procedure for member notification ensuring external taskings were processed by departure priority.
Generated and processed claims within the ClaimsX system for military and civilian travel.
Handled miscellaneous claims such as education reimbursement.
Managed Kit Shop which required receiving goods, registering sales and filing monthly reports.
Generated and processed claims within the ClaimsX system for military and civilian travel.
Handled miscellaneous claims such as education reimbursement.
Managed petty cash during external exercises.
Gathered data and inputted fuel expenditures for F18 aircraft.
Worked within CCPS to verify pay for members.
Sat with clients to gather information for and prepare necessary Human Resource documents.
Oversaw daily activities within the table games department such as poker tournaments and special events.
Ensured all table games were conducted according to government rules and regulations.
Scheduled employees weekly for the table games department.
Developed and implemented training for table game staff, including tests and testing procedures.
Worked closely with Security Department to ensure all gaming was conducted in accordance to rules and regulations.
Monitored behaviours of customers to ensure peaceful gaming activities.
Ensure travel requests comply with the NJC-TB Travel Directive, DND Financial Administration Manual, and departmental travel policies
Advise and support clients and stakeholders on travel inquiries and processes
Serve as the point of contact for policy interpretation, travel process and claims and manage complex cases
Oversee creation, review, and validation of travel authorizations and travel expense claims to ensure compliance while ensuring superior client support
Supervise, train and mentor travel team staff, distribute tasks and set processing priorities ensuring service standards are met
Tracking of travel plan details and expenditures against budget and support quarterly and year-end financial reporting
Develop or update Standard Operating Procedures (SOPs) and guidelines as supporting documents for clients
Maintain organized travel files for audit readiness, answering inquiries and implementing corrective actions
Perform other tasks as assigned by the Comptroller