With over 20 years of experience in sales, marketing,business development, and project management, have a proven track record of achieving significant sales targets and driving business growth.
Skilled in leading teams, fostering client relationships, and implementing strategic initiatives that enhance operational efficiency.
Expertise in market analysis and innovative problem-solving has consistently contributed to successful outcomes in diverse industries and international markets.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Field Research Assistant
World Tourism Institute at Cape Breton University
06.2024 - Current
As a tourism ambassador, traveled to various tourism destinations on Cape Breton Island to engage with visitors, operators, and other stakeholders
Leveraged highly effective communication and active listening skills to work effectively with scientists of diverse backgrounds and accomplish common research goals.
Completed over 20 surveys per day on field research participants, recorded findings in Survey Monkey, and reported them to supervisors.
Provide advice on the tour route to all the tourists who need it.
Delivery Process and Customer Experience
Uniteam Canada
05.2023 - Current
Deliver Amazon and Temu packages on designated routes and improve customer satisfaction through quality service.
Collaborated with staff members to enhance the customer service experience and exceed team goals through effective client satisfaction rates.
Responded proactively and positively to rapid change.
Through this work, combined with the theory of community economic development that I learned in the MBA program, I have a comprehensive and in-depth understanding of all communities in Cape Breton Island.
Sales Director
China Merchants HuaRuan Information Co., Ltd
09.2020 - 03.2023
As the Sales Director, successfully led a team of over 30 professionals in the China region, achieving significant business goals and contributing to a CAD 40 million sales target every year.
Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
Collaborated with cross-functional teams to develop innovative product offerings that addressed evolving customer demands.
Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company's presence in relevant circles.
Business Development Manager
BeiJing Thunderstone technology
01.2017 - 03.2020
As the Business Development Manager, successfully expanded company's presence in the South China market by establishing distribution channels for digital advertising resources.
Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
Wireless Product Sales Manager
ZTE Corporation
05.2008 - 01.2014
As the Wireless Product Sales Manager and directly accountable for achieving an annual sales target of CAD 20 million for wireless products.
conducted regular assessments of market trends, adapting tactics as needed to stay ahead of competitors‘ strategies.
Identified new market opportunities, expanding the company''s client base and boosting sales figures.
Delivered exceptional customer service, addressing concerns promptly and ensuring satisfaction for long-term success.
Trained new team members on company procedures, product offerings, and best practices for successful selling techniques.
Commercial Manager
Huawei Technologies
05.2007 - 04.2008
As the commercial manager and managed procurement operations for supporting equipment in turnkey projects across Africa and Asia.
Used key metrics and prepared reports for senior management to monitor the performance of commercial activities.
Strengthened team and organization by recruiting and hiring 3 qualified employees.
Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
Negotiated contracts with suppliers, securing favorable terms that resulted in significant cost savings.
Manage and optimize the supply chain of the entire turnkey project to ensure the smooth implementation of the project.
Wireless Engineer
Comba telecom system
07.2004 - 04.2007
As the Wireless Engineer and conducted comprehensive BTS site surveys, designed intricate system schematics, and produced detailed installation drawings.
Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our solutions.
Enhanced network performance by optimizing wireless infrastructure and implementing advanced troubleshooting techniques.
Collaborated with cross-functional teams to ensure seamless integration of wireless technologies into existing systems.
Established a reputation for excellence in the field by consistently meeting or exceeding deadlines while delivering high-quality wireless engineering solutions.
Mentored junior engineers on best practices and methodologies related to wireless networking, fostering a culture of continuous learning within the team.
Education
MBA - Community Economy Development
Cape Breton University
Sydney, NS
11.2024
Bachelor of Science - Electronic Engineering Technology
University of Electronic Science And Technology of China
Student Coordinator for Sexual Assault Bystander Program at Cape Breton UniversityStudent Coordinator for Sexual Assault Bystander Program at Cape Breton University