Tanya Woolley
London
Summary
Versatile and outgoing professional with 8 years experience in hospitality and events, recently turning my hand to event marketing and promotions. Making a fresh start in Sydney I am ready to tackle new challenges and learn new skills with energy and creativity.
Overview
7
7
years of professional experience
Work History
Casual Event Staff
Host Staffing
07.2021 - Current
- Performed in multiple roles, including bar work and food service, at a wide range of events across London.
- Adapted quickly to varying work environments to ensure professional and personalized service.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Restaurant Server
The Cure Lounge, Nita Lake Lodge
10.2022 - 10.2023
- Served guests in an efficient and professional manner in a 4-star environment.
- Assisted in training of new staff.
- Worked with Point Of Sales system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
In-Room Dining
Grill And Vine, The Westin Resort And Spa
11.2021 - 09.2022
- Delivered food and beverages to rooms in a professional and friendly manner.
- Prepared specialty coffee and other beverages as needed.
- Efficiently used Micros software to send orders and close bills.
- Prepared, delivered, and billed amenities to a high standard for hotel guests.
- Occasionally assisted the banquet team in hotel events.
Internship
Royal Anthropological Institute Film Festival
03.2021 - 04.2021
- Wrote reviews of nominated films for the festival website.
- Peer reviewed articles written for the website.
- Conducted interviews with directors about their films.
- Transcribed interviews.
- Oversaw zoom conferences and online events providing technical assistance and support for attendees.
Food and Beverage Server
The Algonquin Resort
05.2019 - 08.2019
- Provided courteous, friendly service while multitasking in fast-paced, 4-star resort setting.
- Remained focused, calm and professional during peak rush hours.
- Addressed and handled customer complaints in polite and professional manner.
- Used point-of-sale systems and completed end-of-shift paperwork accurately.
- Maintained a clean and organized dining area for an enjoyable guest experience.
Bar Staff
O2 Academy Brixton
08.2017 - 12.2018
- Efficiently made and served drinks in a fast-paced concert venue.
- Accurately handled money and counted stock.
- Occasionally managed the cloak-room.
- Collaborated with team members to keep work stations clean and ensure smooth service during peak hours.
Event Staff
Fairmont Château Lake Louise
12.2017 - 04.2018
- Provided professional and friendly service to guests at hotel events, from weddings to conferences.
- Ensured detailed knowledge of menus to assist guests with allergies and dietary needs.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Followed the hotel's policies, procedures, and service standards to ensure guest satisfaction and safety.
Promotion and Production Assistant
360 Music
10.2023 - 05.2024
- Designed eye-catching and targeted promotional materials for social media channels, enhancing company visibility.
- Wrote copy quickly and accurately to announce and promote musicians performing at our gigs.
- Scouted new photographers and videographers to capture marketing material at live shows.
- Produced detailed folders with advances, set-times, and other production material to ensure the smooth execution of live shows.
- Accurately updated excel spreadsheets with gig information, new artists, and other data to be used by company booking agents.
- Created event and ticket links for gigs using services like SeeTickets and Bands in Town.
- Sourced and contacted new artists to be booked onto our gigs.
Education
First Class BA Degree in Film And Television -
University of Bristol
Bristol, UK04.2021
Level 5 Diploma in Event Management -
Event Crowd
Online 07.2025
A Levels -
Graveney School
London, UKSkills
- Film and Television Degree
- Guest Relations
- Brand marketing
- Detail-oriented and organized
- Working under pressure and multitasking
- Food and beverage experience
- Good communication and interpersonal skills
References
References are available on request
Timeline
Promotion and Production Assistant
360 Music
10.2023 - 05.2024
Restaurant Server
The Cure Lounge, Nita Lake Lodge
10.2022 - 10.2023
In-Room Dining
Grill And Vine, The Westin Resort And Spa
11.2021 - 09.2022
Casual Event Staff
Host Staffing
07.2021 - Current
Internship
Royal Anthropological Institute Film Festival
03.2021 - 04.2021
Food and Beverage Server
The Algonquin Resort
05.2019 - 08.2019
Event Staff
Fairmont Château Lake Louise
12.2017 - 04.2018
Bar Staff
O2 Academy Brixton
08.2017 - 12.2018
First Class BA Degree in Film And Television -
University of Bristol
Level 5 Diploma in Event Management -
Event Crowd
A Levels -
Graveney School
Similar Profiles
Slawomir BoberSlawomir Bober
Hospitality at Host StaffingHospitality at Host Staffing
Lewis LyLewis Ly
General assistant at Host StaffingGeneral assistant at Host Staffing
Ebba LindEbba Lind
Au Pair at Host FamilyAu Pair at Host Family