Tanya Wilson
Norwich,ON
Summary
Driven professional with a strong background in customer service and cash handling, demonstrated during my tenure at Sobeys. Excelled in enhancing customer satisfaction and loyalty, while efficiently managing transactions and maintaining high levels of cleanliness. Skilled in time management and customer relations, consistently achieving excellent accuracy levels in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Cashier / HMR and Deli Clerk
Sobeys
Saskatoon, SK
05.2021 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Prepared food trays, including hot case foods and salads
- Closing shifts for HMR and Deli
Cashier
SLGA
Saskatoon, SK
11.2014 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked in different locations around the city to cover shifts
House Person
Delta Bessborough
Saskatoon, SK
09.2014 - 11.2014
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
- Cleaned the bar and restaurant area.
Pants and Shirt Presser
Arthur Rose Dry Cleaning
Saskatoon, SK
12.2012 - 08.2014
- Reduced turnaround time for processing garments by effectively managing workload and prioritizing tasks.
- Provided support during peak business periods by working additional hours as needed or assisting other departments when necessary, contributing overall company success during busy times.
- Communicated with clients regarding special requests or concerns related to their garments, ensuring accurate completion of orders according to specifications.
- Consistently met deadlines for client orders through effective time management skills and efficient task execution.
Building Cleaner /Assistant Landlord
RDL Management
Saskatoon, SK
05.2010 - 11.2012
- Cleaned a 10 building complex
- Demonstrated flexibility in adapting to unexpected changes in schedules or additional tasks assigned on short notice.
- Improved overall appearance of the building with thorough cleaning, including windows, floors, walls, and fixtures.
- Enhanced cleanliness and hygiene by implementing efficient cleaning techniques and using appropriate chemicals.
- Collected rent from the tenants every month
- Helped with tenant complaints including after hour on call duties as security.
Education
High School Diploma -
Campbell Collegiate
Regina, SK06.1993
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Written and verbal communication
Crafts such as Native Beading
jewelry, landyards and keychains
Timeline
Cashier / HMR and Deli Clerk
Sobeys
05.2021 - 05.2024
Cashier
SLGA
11.2014 - 02.2019
House Person
Delta Bessborough
09.2014 - 11.2014
Pants and Shirt Presser
Arthur Rose Dry Cleaning
12.2012 - 08.2014
Building Cleaner /Assistant Landlord
RDL Management
05.2010 - 11.2012
High School Diploma -
Campbell Collegiate