Tanya Truong
Anaheim
Summary
Administrative professional with 7+ years of experience coordinating office operations, managing schedules, maintaining records, processing payroll, and delivering exceptional customer service. Highly organized and detail-oriented with proven success supporting executives, improving workflows, and handling multiple priorities in fast-paced environments. Proficient in Microsoft Office, EMR systems, QuickBooks, payroll administration, and office coordination.
Overview
8
8
years of professional experience
Work History
Front Office Supervisor
Ageless MD
11.2020 - Current
- Coordinates daily front office operations for a high-volume medical practice.
- Manages multiple provider schedules and appointment calendars to maximize efficiency.
- Maintains confidential patient and business records with exceptional accuracy.
- Creates and updates consent forms, office documentation, and patient educational materials.
- Assists with billing and administrative reporting.
- Trains and supervises front office staff while continuing to maintain office procedures.
- Regularly develops and updates training materials to support onboarding of new front office personnel.
- Resolves customer concerns professionally while ensuring excellent patient satisfaction.
- Collaborates with management and clinical staff to improve office workflows and operational efficiency, as well as to ensure seamless coordination of care across all departments within the practice.
- Manages business communications through phone, email, and various social media platforms.
Payroll Assistant
Sensor Development Inc.
06.2025 - 09.2025
- Processed payroll for employees, ensuring compliance with federal and state regulations.
- Maintained accurate employee records, including deductions and benefits enrollment.
- Collaborated with HR to resolve payroll discrepancies and respond to employee inquiries.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
- Contributed to audit preparations by maintaining organized documentation of all payroll transactions and processes.
- Maintained accurate records of billing and payment transactions across diverse company accounts.
- Prepared reports and reconciled payroll records.
- Performed data entry with a high level of accuracy.
Front and Back Office Associate
Amoderm Cosmetic and Wellness Medical Center
06.2018 - 11.2020
- Coordinated patient scheduling and managed appointment confirmations to optimize clinic efficiency.
- Trained new staff on patient care protocols and electronic systems to ensure compliance and efficiency.
- Maintained accurate medical records and documentation.
- Processed payments, deposits, and financial transactions.
- Coordinated multiple provider schedules and inventory management.
- Provided administrative support for daily office operations.
- Explained provider recommendations and treatment expectations including pre and post care instructions.
- Provided consultations on different treatments by assessing patient concerns and desires and walked patients through different treatment options.
- Managed various social media platforms to enhance patient communication and interaction.
Education
Bachelor of Science - Kinesiology
California State University Fullerton
Fullerton, CA6 2020
Skills
- Administrative Support
- Multitasking proficiency
- Calendar & Schedule Management
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Payroll Processing
- Data Entry & Record Management
- Customer Service
- Office Operations
- Document Preparation
- Problem Solving
- Time Management
Timeline
Payroll Assistant
Sensor Development Inc.
06.2025 - 09.2025
Front Office Supervisor
Ageless MD
11.2020 - Current
Front and Back Office Associate
Amoderm Cosmetic and Wellness Medical Center
06.2018 - 11.2020
Bachelor of Science - Kinesiology
California State University Fullerton