Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
CCR Activities
Timeline
Generic

Tanya Tanya

Brampton,Ontario

Summary

As a project management enthusiast in the food and hospitality sector, I excel in delivering innovative projects that enhance customer experiences. With a keen eye for detail and expertise in complex timelines, I consistently exceed industry demands. At Crumbl Cookies, I oversee operations, manage team development, and implement strategies to boost sales and customer satisfaction. I ensure high product quality, handle inventory, scheduling, conflict resolution, and execute company policies. I am now seeking a Project Manager position to leverage my operational expertise and leadership skills.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor of Operations

Crumbl Cookies
07.2023 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.

Regional Executive

DHURINA VENTURES PVT LTD.
01.2021 - 10.2022
  • Boosted customer satisfaction ratings with prompt issue resolution and proactive communication.
  • Streamlined operations for improved efficiency by reorganizing team structure and implementing new processes.
  • Developed high-performing teams by providing regular coaching, training, and performance evaluations.
  • Increased regional sales by implementing effective marketing strategies and fostering strong client relationships.
  • Led successful product launches, coordinating efforts between marketing, sales, and production teams for seamless execution.

Education

Advanced Diploma - PROJECT MANAGEMENT AND STRATEGIC LEADERSHIP

Lambton College
Mississauga, ON
12.2024

MASTERS OF COMMERCE - Marketing Management - Entrepreneurship

GURU JAMBHESHWAR UNIVERSITY
HARYANA,INDIA
12.2020

BACHELORS IN COMMERCE - Management And Leadership

KURUKSHETRA UNIVERSITY
HARYANA,INDIA
05.2018

Skills

  • Team Development
  • Stakeholder Management
  • Staff Evaluation
  • Recruitment and hiring
  • Project Management
  • Cultural Awareness
  • Operational Efficiency
  • Strategic Thinking
  • Quality Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets and daily production projections.
  • Supervised team of 60 staff members.
  • Collaborated with team 60 in the development of MINI-MONDAYS.
  • Generated 8 million in first-year cost savings through global sourcing initiatives and business case development in first year of opening in Ontario.

Languages

English
Native or Bilingual

Certification

Digital Marketer

Basics of Web Designing

Microsoft Word , Excel , Presentations

JIRA software

LinkedIn Learning for Agile Project Management

MSP software

LinkedIn Learning for PRINCE2

Power Bi

Trello



CCR Activities

Academic Integrity Ambassador at Lambton College

Student Tutor at Lambton College

Timeline

Supervisor of Operations

Crumbl Cookies
07.2023 - Current

Regional Executive

DHURINA VENTURES PVT LTD.
01.2021 - 10.2022

Advanced Diploma - PROJECT MANAGEMENT AND STRATEGIC LEADERSHIP

Lambton College

MASTERS OF COMMERCE - Marketing Management - Entrepreneurship

GURU JAMBHESHWAR UNIVERSITY

BACHELORS IN COMMERCE - Management And Leadership

KURUKSHETRA UNIVERSITY

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Tanya Tanya