Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tanya Sietsma

St. Thomas,ON

Summary

Caring, compassionate support worker with ten plus years of experience providing high quality care for others. Very strong interpersonal communication skills in regard to how someone feels, what is required and how to provide proper emotional, physical and social support strategies. Ability to evaluate personal, unique needs and facilitate personal growth and accomplishments. Dedicated to delivering consistent and focused attention to client safety, comfort, and dignity. Well-versed in direct patient care and recordkeeping.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Home Support Worker

ParaMed Home Health Care
11.2023 - Current
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
  • Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
  • Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
  • Improved independence and quality of life for clients through assistance with daily living tasks.
  • Promoted mental stimulation through engaging activities tailored to each client''s interests and abilities.
  • Actively participated in ongoing professional development opportunities to stay current on best practices within the home support worker field.
  • Contributed to a positive work environment by collaborating with colleagues and maintaining open lines of communication within the caregiving team.
  • Advocated for client needs and preferences in care planning discussions, ensuring their voices were heard and respected.

Direct Support Professional Caregiver

Sutton House
01.2010 - 10.2023
  • Provide a variety of supports, for three gentlemen who have various developmental exceptions, dual diagnoses, and mental health challenges in a caring, respectful manner
  • Assistance with day to day living activities, rise to retire
  • Provide positive cognitive, emotional, mental supports
  • Medication administration maintenance for dispensing, tracking and recording all prescribed medications, PRNS
  • Maintain all daily paperwork, food logs, MARS, ministry reports, incident reports, missed medications
  • First aid, CPR, safe management training, diabetes wellness training
  • Plan and lead recreational and leisure activities and outings matched to the residents interests and physical abilities
  • Planning menus with healthy economical snacks, grocery shopping, proper meal preparations, storage and hygiene practices, maintaining special dietary needs as determined by individual care plans
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Promoted healthy lifestyles for clients by assisting with meal planning, grocery shopping, and preparing nutritious meals.
  • Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
  • Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
  • Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.
  • Demonstrated flexibility in adapting to changing client needs or scheduling requirements while maintaining a high level of professionalism at all times.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
  • Enhanced client independence by providing personalized support and implementing individualized care plans.
  • Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
  • Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
  • Developed crisis intervention strategies for challenging behaviors or situations in accordance with established guidelines while maintaining a calm demeanor under pressure.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Complied with all applicable regulations, policies, and procedures related to the provision of direct support services for individuals with disabilities or other special needs.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded status and duties completed in logbooks for management.

On Site Facilitator, Manager

Lynn-Mar Sanitation and Waste Ltd
09.1992 - 07.2010
  • Responsible for supervising site to site maintenance and waste removal according to contract standards
  • Organizing workflow and ensuring employees understand their duties or delegated responsibilities
  • Monitor employee productivity and provide positive feedback, coaching and employee incentives
  • Scheduling employees shifts, holidays, snow removal, vehicle, equipment maintenance, ordering supplies
  • Collecting payroll data and calculations for weekly pay, WSIB, WHMS
  • Ensuring company and ministry standards are met for a clean, safe workplace
  • Observed and inspected day to day progress to comply with specifications and contract documents, that adhere to contract timelines and quality standards.
  • Identified areas in need of improvement and implemented solutions.
  • Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
  • Maintained current knowledge of industry trends and best practices by attending professional development events, staying informed on new facilitation methods, and adapting them to the unique needs of clients.
  • Collected data on program efficacy through data analysis and implemented solutions for improvement.
  • Developed and implemented organizational systems to better manage training documentation and progress reporting.
  • Investigated and resolved account and service concerns for multiple parties.
  • Brought in projects on-time and under-budget by effectively handling routine and complex issues.
  • Recruited, hired and directed well-qualified candidates to maximize customer satisfaction and eliminate project lags.
  • Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
  • Devised and implemented dispute resolution processes for companies, enabling fast resolution of disputes.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Education

High School Diploma -

Parkside Collegiate Institute
St. Thomas, Ontario
06.1990

Skills

  • Excellent interpersonal skills
  • Ability to communicate effectively
  • Advocacy
  • Active listening
  • Critical thinking
  • Problem solving skills
  • Compassion/Empathy/Patience
  • Ethics
  • Adaptable to change
  • Time management
  • Team work
  • Client documentation
  • Vitals Monitoring and Documentation
  • Meal Planning and Preparation
  • Emotional Resilience
  • Compassionate Caregiving
  • Behavioral Management/ Redirection

Languages

English
Full Professional

Certification

Home Support Worker

Timeline

Home Support Worker

ParaMed Home Health Care
11.2023 - Current

Direct Support Professional Caregiver

Sutton House
01.2010 - 10.2023

On Site Facilitator, Manager

Lynn-Mar Sanitation and Waste Ltd
09.1992 - 07.2010

High School Diploma -

Parkside Collegiate Institute

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Tanya Sietsma