Tanya Rippstein
Ottawa,Ontario
Overview
14
14
years of professional experience
Work History
Administrator, Warehouse and & E-Commerce
INGENIUM
10.2013 - Current
- Receive incoming stock from vendors
- Reconcile invoices in LightSpeed POS system and prepare and code invoices for approval and payment
- Using Smartdata, reconcile credit card invoices including calculating taxes and providing budget codes
- Prepare purchase orders based on sales and market trends
- Analyse inventory and sales reports to make purchasing recommendations
- Cultivate partnerships with vendors, negotiate prices, and terms, and manage day to day supplier performance to ensure high quality service, cost, delivery, and quality standards
- Maintain the physical warehouse space providing a safe, organized and secure environment while driving the forklift and storing goods
- Prepare boutique requisitions for supplies, internal events and Muses Awards
- Provide the internal departments with options of available items, prepare quotes and products, and ensure the process is completed and balanced in EPOS system
- Provide finance department with monthly cost of goods reports and any inventory write offs and damages
- Maintain and add new stock items to the E-Commerce site, communicate with customers on their needs and prepare and ship their orders in a timely fashion
- Regularly review inventory levels to ensure they align with sales forecasts and customer demands
- Utilize inventory management software and tools to analyze data and generate reports on inventory turnover, stock accuracy, and other key metrics
- Manage inventory levels in the warehouse and boutiques, investigate any discrepancies and rectify the issues
- Manage a yearly inventory of all Ingenium retail locations and provide finance department with appropriate documentations and reports
- Prepare merchandise and supplies for staff working at pop-up events, including transferring of goods and ensuring the team has everything needed to have a successful event
- Learn new software systems
- Adapt to the changes and troubleshoot any
Salesperson
INGENIUM
04.2013 - 10.2013
- Greeted and approached customers while providing product knowledge and information
- Monitored stock levels and maintain adequate inventory
- Promoted the Museum Membership programs to clients
- Responsible for opening and closing of store including deposits
- Set up displays with new merchandise while making it appealing to customers
- Processed all Point of Sale transaction accurately and quickly during school visits.
Full Time Sales Associate /Gift Registry Consultant
HOME OUTFITTERS
05.2012 - 05.2013
- Worked to surpass sales targets through the execution of corporate programs
- Ensured department standards and maintenance, and merchandising
- Achieved service excellence through customer engagement, product knowledge initiatives and team work
- Provided customers with solutions to their home decorating projects, challenges, and possibilities
- Effectively communicated, both verbally and nonverbally, with the ability to adapt to the audience
- Delivered service excellence to drive results and enhances the customer experience
- Supported registrants in creating optimal gift lists which meet both their lifestyle and event needs
- Ability to learn and teach customers on equipment, kiosks and scanners
- Promoted the HBC credit and loyalty programs and achieved individual targets
- Maintained a professional and productive work environment
- Demonstrated professionalism at all times
- Processed all Point of Sale (POS) transactions accurately and efficiently while maintaining a friendly and professional demeanor.
Product Demonstrator
NESPRESSO CANADA
11.2011 - 05.2012
- Used strong interpersonal skills to attract customers for demonstrations
- Worked hard to ensure product knowledge and ability to respond to customer questions
- Worked independently to surpass sales quotas
- Responsible for ordering and tracking supplies and merchandise
- Maintained a positive attitude and worked well under limited supervision.
Store Administrator (contract Position)
HOME OUTFITTERS
02.2011 - 03.2012
- Responsible for payroll and benefits administration for approximately twenty-five staff members
- Ensured compliance with company human resource policies and government legislation
- Maintained confidentiality on pertinent human resource policies including wages and performance related issues
- Ordered supplies in a timely manner while adhering to the budgetary constraints
- Responsible for all cash office functions, including daily banking, report reconciliation and filing in accordance with corporate guidelines
- Trained staff on minimizing Loss Prevention
- Helped ensure that the Health and Safety policies were implemented for the safety of employees and customers.
Education
Bridal Consulting Diploma -
THOMPSON DIRECT
09.2004
Diploma -
CANTERBURY HIGH SCHOOL
07.2002
Skills
- Experience performing clerical duties
- Meticulous when filing, sorting and maintaining documents and data
- Ability to analyze, interpret and summarize financial reports
- Highly organized and effective planning skills
- Strong customer service background
- Multi-tasker who works well in a fast-paced environment
- Strong oral communication skills in French and English (-/-/E)
- Work well independently and with others
- Ability to problem solve and come to sound decisions
- Fast learner who has the ability to work under pressure
- High attention to detail
Volunteer Experience
Ideal Village Co-Op Board of Directors, Vice-President, 2011, 2015
Timeline
Administrator, Warehouse and & E-Commerce
INGENIUM
10.2013 - Current
Salesperson
INGENIUM
04.2013 - 10.2013
Full Time Sales Associate /Gift Registry Consultant
HOME OUTFITTERS
05.2012 - 05.2013
Product Demonstrator
NESPRESSO CANADA
11.2011 - 05.2012
Store Administrator (contract Position)
HOME OUTFITTERS
02.2011 - 03.2012
Bridal Consulting Diploma -
THOMPSON DIRECT
Diploma -
CANTERBURY HIGH SCHOOL