TANYA OROZCO
Tracy
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
17
17
years of professional experience
Work History
Administrative Services Supervisor
Kaiser Permanente, Santa Clara Medical Center
04.2017 - Current
- Support multiple executive-level clinical directors, managing complex calendars, arranging travel, facilitating virtual and in-person meetings, overseeing expense reports, and addressing daily operational needs.
- Collaborate with nurse leaders and staff, contributing to administrative policy development and providing insightful input for annual performance evaluations.
- Assist in creating the annual departmental budget, ensuring alignment with organizational goals and efficient resource allocation.
- Directed daily operations for Nurse Administration, managing supply needs, addressing workplace safety concerns, and implementing process improvements to enhance efficiency.
- Recruited, trained, and developed high-performing staff, establishing and monitoring goals, conducting performance reviews, and administering compensation packages.
- Plan and execute corporate and office conferences, ensuring seamless coordination for employees and guests while adhering to timelines and budgets.
- Streamline scheduling procedures, efficiently managing supervisor itineraries and appointments to optimize time management.
- Built a highly efficient administrative team through continuous coaching, mentorship, and professional development opportunities.
- Spearhead coordination of large-scale events like Nurse Week Celebrations, Team Appreciation Week, and Certified Nurse Week, driving employee engagement and recognition.
- Actively contributed to the COVID Command Center, leading efforts in planning, communication, and implementation of critical organizational initiatives.
- Supervise and mentor a team of four employees, fostering growth and accountability through continuous guidance and support.
Sr. Staff Assistant (Contract)
Rose International, Kaiser Permanente
08.2016 - 04.2017
- Streamlined communication channels by managing phone and email correspondence, as well as processing incoming and outgoing mail and faxes, ensuring timely and accurate dissemination of information.
- Provided daily support for staff and coworkers, assisting with special tasks to enhance team productivity and operational efficiency
- Maintained and organized filing systems and performed data entry alongside other clerical tasks to uphold accurate records and improve administrative workflows
- Supported multiple executive-level clinical directors by overseeing calendar management, facilitating meetings, and handling expense reports, tuition reimbursements, and leadership timecards with precision.
- Contributed to hospital operations by addressing operational needs and executing ad hoc tasks as requested, demonstrating versatility and a proactive approach.
Senior Office Coordinator
Spirent Communications
01.2014 - 01.2016
- Delivered comprehensive administrative support for a team of 180+ employees, including Sales, Events, Expenses, and Accounting teams, ensuring smooth operations across departments.
- Oversaw office operations, including vendor coordination, facility maintenance, invoice approvals, and optimizing workplace efficiency.
- Managed logistics for shipping and receiving, maintained office supplies, facilitated meetings, and coordinated guest access for seamless day-to-day operations.
- Assisted Human Resources with interview scheduling and coordination, while providing proactive support to executive staff for their daily operational needs.
Business Office Manager
Samuel Robert Electric
01.2008 - 01.2016
- Designed and maintained an efficient electronic and hard copy filing system, ensuring quick access to critical documents and streamlined organization.
- Drafted and distributed work orders for CEO and GM approval, maintaining clear communication and workflow efficiency.
- Oversaw executive calendars, expenses, and off-site visits, enabling effective time management and coordination for high-level leaders.
- Performed accurate data entry for accounts payable (A/P) and accounts receivable (A/R) invoices using QuickBooks, ensuring financial integrity and timely processing.
- Served as the primary point of contact for resolving vendor discrepancies and managing delinquent customer accounts, fostering positive relationships and operational consistency.
Education
High School Diploma -
Santa Clara High School
Santa Clara, CA06.1993
Skills
- Database Administration: Skilled in managing and maintaining databases to ensure data integrity and accessibility
- Problem-Solving: Adept at analyzing challenges and implementing effective solutions to streamline operations and improve outcomes
- Staff Management: Experienced in hiring, training, mentoring, and evaluating staff to foster a high-performing and cohesive team
- Strategic Planning: Proficient in developing long-term plans that align with organizational objectives and enhance operational efficiency
- Cultural Awareness: Demonstrates sensitivity and adaptability in diverse workplace environments, fostering inclusivity and collaboration
- Presentation Design: Skilled in creating engaging and impactful presentations tailored to varied audiences
- Multitasking Abilities: Thrives in fast-paced environments, successfully managing multiple responsibilities without compromising quality
- Workflow Planning: Expertise in organizing and optimizing processes to ensure seamless project execution and resource utilization
Timeline
Administrative Services Supervisor
Kaiser Permanente, Santa Clara Medical Center
04.2017 - Current
Sr. Staff Assistant (Contract)
Rose International, Kaiser Permanente
08.2016 - 04.2017
Senior Office Coordinator
Spirent Communications
01.2014 - 01.2016
Business Office Manager
Samuel Robert Electric
01.2008 - 01.2016
High School Diploma -
Santa Clara High School
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