Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya Morris

Edmonton,AB

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Floral Merchandiser

The Flower Factory
10.2018 - Current
  • Arranged stock on shelves and racks in sales area
  • Replenish work environment and product
  • Completed inventory control procedures daily
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Imparted knowledge on plants and flowers to customers.
  • Quoted, generated and processed customer orders to meet specifications and various occasions.
  • Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.

Cashier/Sales Associate

Winners TJX
07.2022 - 08.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Concessions Cashier

Aramark
07.2018 - 03.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 100 customers per shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.

Janitorial Assistant

Kapown Rehabilitation Centre
08.2017 - 12.2017
  • General knowledge of cleaning techniques and methods
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Carried out day-day-day duties accurately and efficiently.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Administrative Assistant

York Factory Sub-Office
06.2014 - 08.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization.
  • Sorted and distributed office mail.

Housekeeper

Sodexo
04.2015 - 08.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Verified cleanliness and organization of storage areas and carts.

Education

Certificate - Transition Year Program

University of Alberta
Edmonton, AB
04.2022

High School Diploma -

Aboriginal Centre of Winnipeg
Winnipeg, MB
06.2013

Skills

  • Excellent customer service skills, highly adaptable to various environments
  • Flexible team player able to perform duties with minimum supervision
  • Demonstrated strong work ethic, dedication, commitment, goal oriented and very organized
  • Able to communicate effectively in both verbal and written format
  • Physically able to stand for long periods, walking, bending, climbing and lifting on a regular basis
  • Self motivated and always willing to learn
  • Open availability; able to work mornings, days, evenings, some weekends, and nights
  • Valid Class 5 Driver’s Licence

Timeline

Cashier/Sales Associate

Winners TJX
07.2022 - 08.2022

Floral Merchandiser

The Flower Factory
10.2018 - Current

Concessions Cashier

Aramark
07.2018 - 03.2020

Janitorial Assistant

Kapown Rehabilitation Centre
08.2017 - 12.2017

Housekeeper

Sodexo
04.2015 - 08.2015

Administrative Assistant

York Factory Sub-Office
06.2014 - 08.2015

Certificate - Transition Year Program

University of Alberta

High School Diploma -

Aboriginal Centre of Winnipeg
Tanya Morris