To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Floral Merchandiser
The Flower Factory
10.2018 - Current
Arranged stock on shelves and racks in sales area
Replenish work environment and product
Completed inventory control procedures daily
Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Demonstrated respect, friendliness and willingness to help wherever needed.
Imparted knowledge on plants and flowers to customers.
Quoted, generated and processed customer orders to meet specifications and various occasions.
Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
Cashier/Sales Associate
Winners TJX
07.2022 - 08.2022
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Concessions Cashier
Aramark
07.2018 - 03.2020
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Collected and authorized payments of guests.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked identification for proof-of-age for alcohol and tobacco sales.
Greeted over 100 customers per shift.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Performed cash, card and check transactions to complete customer purchases.
Lifted up to 50 pounds at once and used forklift to move heavier loads.
Janitorial Assistant
Kapown Rehabilitation Centre
08.2017 - 12.2017
General knowledge of cleaning techniques and methods
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Carried out day-day-day duties accurately and efficiently.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Administrative Assistant
York Factory Sub-Office
06.2014 - 08.2015
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization.
Sorted and distributed office mail.
Housekeeper
Sodexo
04.2015 - 08.2015
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Verified cleanliness and organization of storage areas and carts.
Education
Certificate - Transition Year Program
University of Alberta
Edmonton, AB
04.2022
High School Diploma -
Aboriginal Centre of Winnipeg
Winnipeg, MB
06.2013
Skills
Excellent customer service skills, highly adaptable to various environments
Flexible team player able to perform duties with minimum supervision
Demonstrated strong work ethic, dedication, commitment, goal oriented and very organized
Able to communicate effectively in both verbal and written format
Physically able to stand for long periods, walking, bending, climbing and lifting on a regular basis
Self motivated and always willing to learn
Open availability; able to work mornings, days, evenings, some weekends, and nights
Receptionist, Lead Sales associate, and Social Media Team at The Flower FactoryReceptionist, Lead Sales associate, and Social Media Team at The Flower Factory