Tanya Mitchell
Kamloops,BC
Summary
Dynamic CDA and Financial Coordinator with a proven track record at Dr. Rick Odegaard's practice, transitioning seamlessly into roles requiring meticulous attention to detail and outstanding customer communication. Excelled in enhancing financial operations and patient relations, showcasing adaptability, critical thinking, and a commitment to excellence. Achieved significant improvements in insurance and patient account management.
Overview
27
27
years of professional experience
Work History
CDA, Treatment Coordinator, Financial Coordinator
Dr. Daniel Dagasso
02.2023 - Current
Dr. Dagasso bought Dr. Odegaard’s practice in February 2023. All my duties stayed the same with more focus on dealing with all financial contracts and insurance
CDA, Treatment Coordinator, Financial Coordinator
Dr. Rick Odegaard
09.2006 - 02.2023
Worked in the clinical area as. Orthodontic CDA. Transitioned into a Treatment Coordinator, then moved into the administrative area. Handle all the Financial duties, such as gathering insurance information, sending in insurance pre-authorizations, dealing with both FNHA and ministry for getting coverage for patients. Have worked along side Jordan’s Principle to get much needed funding for our First Nations Patients.
CDA, Reception
Dr. Maureen Murray
09.2004 - 08.2006
Worked reception, billing and collection outstanding accounts receivable, scheduling patients, and working in the clinical area 2 days a week
CDA
Dr. Karl Hoehne
09.1997 - 04.2002
Worked as a CDA, seating patients, sterilization of all instruments
Education
Orthodontic Module - Dental Assisting
Okanagan College
Kelowna, BC06.2007
Certified Dental Assistant - Dental Assisting
NAIT
Edmonton, AB09.2004
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Customer Communication
- Relationship Building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
Languages
English
Full Professional
Timeline
CDA, Treatment Coordinator, Financial Coordinator
Dr. Daniel Dagasso
02.2023 - Current
CDA, Treatment Coordinator, Financial Coordinator
Dr. Rick Odegaard
09.2006 - 02.2023
CDA, Reception
Dr. Maureen Murray
09.2004 - 08.2006
CDA
Dr. Karl Hoehne
09.1997 - 04.2002
Orthodontic Module - Dental Assisting
Okanagan College
Certified Dental Assistant - Dental Assisting
NAIT
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