Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Tanya Millward

Tanya Millward

Walford,ON

Summary

Proven performer at Waterfalls Lodge, adept in customer service and multitasking, ensured high satisfaction by maintaining service standards under pressure. Excelled in team collaboration and dining area upkeep, showcasing adaptability and a warm demeanor. Achieved seamless service delivery by leveraging bar terminology and wine service skills.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Entertainment Clown

Clowns Abound
05.1983 - 09.1985
  • Ensured child safety during interactive segments of performances by monitoring playful activities closely and adhering to established guidelines.
  • Increased revenue through targeted marketing efforts aimed at promoting Clown Entertainer services in local communities.
  • Built rapport with guests through friendly interactions before, during, and after performances for lasting positive impressions at each event attended.
  • Contributed to increased event attendance numbers by consistently delivering high-quality entertainment that exceeded client expectations.

Assistant Manager

Druxys Deli
05.1986 - 10.1987

Karaoke With Tanya

My Own Business
01.2013 - Current
  • Provided valuable input during event planning stages, ensuring smooth execution on the day of the performance.
  • Streamlined song selection process for participants, resulting in increased satisfaction and participation rates.
  • Boosted event attendance by promoting karaoke nights through social media and local advertising channels.
  • Collaborated with venue owners to create themed karaoke events that attracted diverse audiences.

Waitress Bartender

Waterfalls Lodge
04.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.


Education

Sherwood Secondary School
Hamilton, ON

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Dining area maintenance
  • Bar terminology
  • Wine service
  • Warm and Friendly
  • Reliable and Responsible
  • Adaptable and Flexible

Languages

English
Full Professional

Certification

Smartserve

Timeline

Waitress Bartender

Waterfalls Lodge
04.2024 - Current

Karaoke With Tanya

My Own Business
01.2013 - Current

Assistant Manager

Druxys Deli
05.1986 - 10.1987

Entertainment Clown

Clowns Abound
05.1983 - 09.1985

Sherwood Secondary School

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Tanya Millward