Tanya Lee
Oshawa,ON
Summary
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
11
11
years of professional experience
Work History
Service Associate
Lakeridge Health
01.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Boosted customer loyalty and improved implementation of solutions by personalizing interactions.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
Superintendent
Valiant Rental Properties Limited
10.2012 - 09.2021
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Established successful procedures for day-to-day operations and long-term planning.
- Managed complete construction process to maximize quality, cost-controls and efficiency.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Resolved conflicts between staff and customers swiftly and professionally.
Skills
- Environmental Sanitation
- Soiled Linen Removal
- Residential Cleaning
- Supply Replenishment
- Hospitality Environments
- Guest Satisfaction
- Hazardous Chemicals
- Special and Routine Cleaning
- Deep Cleaning Protocols
- COVID-19 Safety Procedures
- Waste Removal
Timeline
Service Associate
Lakeridge Health
01.2023 - Current
Superintendent
Valiant Rental Properties Limited
10.2012 - 09.2021
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