Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TANYA KAUR

Dartmouth

Summary

Experienced customer service professional with a background in various customer-focused roles. Proven track record of delivering excellent customer service and achieving sales targets. Seeking a customer service role to utilize my skills to enhance customer experience and contribute to the company's success.

Overview

5
5
years of professional experience

Work History

Supervisor

Tim Hortons
04.2022 - 03.2025
  • Supervised daily operations and managed a team of employees
  • Ensured excellent customer service and handled customer complaints
  • Trained new employees and provided ongoing support to the team

Sales Representative

S and P Data
08.2021 - 03.2022
  • Promoted and sold various products and services to customers
  • Achieved monthly sales targets consistently
  • Assisted customers with product information and purchasing processes

Customer Service Representative

Hamilton Franchisee Owners Ltd (Pizza Pizza)
08.2020 - 07.2021
  • Company Overview: Pizza Pizza Customer Service
  • Answered customer inquiries and resolved issues through phone and email
  • Handled order placements, cancellations, and refunds efficiently
  • Maintained a high level of customer satisfaction through effective communication.

Education

Diploma - Hospitality and Tourism

Niagara College
04.2021

Skills

  • Customer Service
  • Communication
  • Problem-Solving
  • Sales
  • Team Leadership
  • Time Management

Languages

English

Timeline

Supervisor

Tim Hortons
04.2022 - 03.2025

Sales Representative

S and P Data
08.2021 - 03.2022

Customer Service Representative

Hamilton Franchisee Owners Ltd (Pizza Pizza)
08.2020 - 07.2021

Diploma - Hospitality and Tourism

Niagara College

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TANYA KAUR