Tanya Kask
Peachland,BC
Summary
Proactive leader with a strong background in customer service and team development. Known for enhancing workplace culture and delivering high-quality service. Prepared to leverage expertise in financial management and strategic planning to drive organizational success.
Overview
38
38
years of professional experience
Work History
General Manager
RDM Equipment Sales and Rentals Ltd.
KELOWNA, British Columbia
03.2019 - Current
- Led daily operations to ensure smooth workflow and team collaboration.
- Developed strategic initiatives to improve overall business performance and efficiency.
- Implemented quality control measures to maintain high standards in service delivery.
- Coordinated with various departments to align objectives and achieve company targets.
- Fostered a positive workplace culture promoting teamwork and employee engagement.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Bookkeeper
Martin and Henry
Vancouver, British Columbia
06.2016 - 07.2021
- Reconciled bank statements to ensure accuracy of financial records.
- Assisted in preparing tax filings and compliance documents annually.
- Processed accounts payable and receivable transactions.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Ensured accuracy in all accounting entries and records.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
Office Manager
Avante Concrete
Surrey, British Columbia
05.2010 - 05.2015
- Managed daily office operations and maintained organized workflow.
- Assisted in preparing documentation for concrete project proposals.
- Trained new staff on office procedures and software tools.
- Liaised with vendors to ensure timely service delivery and support.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Coded and entered daily invoices with in-house accounting software.
- Developed and implemented office policies and procedures.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Provided administrative support to management team including preparing reports and presentations.
Data Analyst
Lafarge Construction Materials
Coquitlam, British Columbia
05.1994 - 03.2006
- Developed dashboards for real-time data visualization and reporting.
- Collaborated with cross-functional teams to identify data needs and requirements.
- Managed large datasets for accurate reporting and analysis.
- Analyzed data trends to support decision-making processes.
- Created detailed reports to communicate insights to stakeholders.
- Ensured data integrity through regular audits and quality checks.
- Translated raw data into meaningful information using statistical techniques.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Developed and maintained databases, data systems, reorganizing data in a readable format.
- Maintained documentation of all the processes related to Data Analysis.
Cash Office Lead
Canada Safeway
Langley, British Columbia
04.1987 - 10.1994
- Trained new staff on cash office procedures and best practices.
- Oversaw daily cash reconciliation and identified discrepancies promptly.
- Maintained compliance with company policies regarding cash management.
- Monitored inventory of cash supplies and placed orders as necessary.
- Performed weekly cycle counts to monitor inventory levels and detect any discrepancies.
- Resolved discrepancies between register totals and actual counts of money in drawer.
- Organized and maintained the cash office, including daily reconciliation of all incoming revenue.
- Identified fraudulent activities by customers attempting to use counterfeit bills or stolen credit cards.
- Trained and supervised new cashiers on proper procedures for handling transactions.
- Reviewed employee time cards for accuracy prior to submitting payroll information.
- Provided excellent customer service when interacting with customers at the checkout counter.
- Received and recorded cash, checks and transfers.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Education
High School Diploma -
Earl Marriot Senior Secondary
Surrey05-1987
Some College (No Degree) - Accounting And Finance
University of Fraser Valley
Skills
- Financial management
- Quality control
- Customer service
- Team leadership
- Process improvement
- Employee training
- Conflict resolution
- Decision making
- Inventory management
References
References available upon request.
Timeline
General Manager
RDM Equipment Sales and Rentals Ltd.
03.2019 - Current
Bookkeeper
Martin and Henry
06.2016 - 07.2021
Office Manager
Avante Concrete
05.2010 - 05.2015
Data Analyst
Lafarge Construction Materials
05.1994 - 03.2006
Cash Office Lead
Canada Safeway
04.1987 - 10.1994
High School Diploma -
Earl Marriot Senior Secondary
Some College (No Degree) - Accounting And Finance
University of Fraser Valley
Similar Profiles
Shyla DomesShyla Domes
Bobcat Parts and Service Manager at D&D Construction Equipment Sales and RentalsBobcat Parts and Service Manager at D&D Construction Equipment Sales and Rentals
Cesar Camilo Umaña BeltránCesar Camilo Umaña Beltrán
Maintenance Technician at Birch Equipment Rentals and SalesMaintenance Technician at Birch Equipment Rentals and Sales
Parker MaxwellParker Maxwell
Rental Representative at Cooper Equipment Rentals & Sales Ltd.Rental Representative at Cooper Equipment Rentals & Sales Ltd.
Dakota DemattosDakota Demattos
Heavy Equipment Mechanic at Cantex Okanagan ConstructionHeavy Equipment Mechanic at Cantex Okanagan Construction
Madysen BradshawMadysen Bradshaw
Food Service Worker at Regency Westwood Retirement ResortFood Service Worker at Regency Westwood Retirement Resort