TANYA KANOJIA
OTTAWA,ON
Summary
Experienced employee, seeking a challenging position in a dynamic organization where I can apply my knowledge and skills to contribute towards the growth and success of the organization by utilizing excellent organizational skills, communication skills and problem-solving skills. An extremely motivated person who is passionate to develop and grow professionally.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SERVER/CASHIER/TEAM LEADER
MASAKALI INDIAN CUISINE
OTTAWA, Ontario
11.2023 - Current
- Took customer orders, provided personalized dish recommendations, and ensured a delightful dining experience
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Proficiently served food and beverages, maintaining high standards of presentation and hygiene and safety.
- Skillfully arranged tables and maintained a clean and organized dining environment
- Trained new employees on restaurant procedures and plating techniques.
- Performed opening and closing duties such as setting up the dining area and restocking supplies.
- Managed incoming calls, processed takeout and Uber orders, and facilitated seamless billing transactions, guaranteeing correct delivery to customers and overseeing dine-in food distribution
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on the cash register and point-of-sale system, ensuring financial transparency.
- Prepared a variety of sauces, drinks, meticulously chopping vegetables and coordinating with kitchen staff
- Implemented efficient backup procedures for the next day, contributing to smooth daily operations.
TEAM MEMBER
TIM HORTONS
OTTAWA, ONTARIO
09.2023 - 10.2023
- Delivered exceptional customer service by warmly greeting
- Accurately processed customer payments, handling cash, credit and debit transactions with precision
- Maintained a clean and organized dining area, workspace and customer service area
- Effectively communicate with coworkers to ensure a seamless workflow
- Efficient in preparing beverages and ensured food safety and hygiene standards.
ASSISTANT ACCOUNTANT
VGCA AND ASSOCIATES
LUDHIANA, PUNJAB
01.2022 - 04.2023
- Worked for 1.5 years in a reputable chartered accountant firm
- Gained valuable experience in managing accounting data for multiple clients
- Demonstrated strong attention to detail and accuracy in recording financial transactions
- Collaborated effectively with team members to meet the tight deadlines
- Proficiently recorded and managed payment and receipts transactions with detailing
- Ensured precise and up to date financial records.
CUSTOMER SERVICE REPRESENTATIVE
BIG BAZAAR
LUDHIANA, PUNJAB
07.2021 - 12.2021
- Assisted customers by identifying products to suit their needs
- Maintained up-to-date knowledge of products, pricing, and promotions
- Resolved customer complaints via phone, email, or social media
- Managed receipts and payment transactions
- Developed and implemented cross-selling strategies for relevant products
- Greet customers warmly and ascertain problems.
Education
Graduate certificate in Human Resources Management -
Algonquin college
Ottawa06.2024
Bachelor of Business Administration -
Kamla Lohtia Sanatan Dharam College
Ludhiana, India06.2021
Skills
- ADVANCE EXCEL
- MS WORD
- TALLY ERP-9
- COMMUNICATION
- CASH HANDLING
- POINT OF SALE (POS) SYSTEM OPERATIONS
- TEAMWORK
- QUICK LEARNER
- DETAILED ORIENTED
- CUSTOMER SERVICE
Certification
- ADVANCE EXCEL
- MY SQL
- MICROSOFT POWER BI
- CPR
- SECURITY GUARD
Timeline
SERVER/CASHIER/TEAM LEADER
MASAKALI INDIAN CUISINE
11.2023 - Current
TEAM MEMBER
TIM HORTONS
09.2023 - 10.2023
ASSISTANT ACCOUNTANT
VGCA AND ASSOCIATES
01.2022 - 04.2023
CUSTOMER SERVICE REPRESENTATIVE
BIG BAZAAR
07.2021 - 12.2021
Graduate certificate in Human Resources Management -
Algonquin college
Bachelor of Business Administration -
Kamla Lohtia Sanatan Dharam College
Similar Profiles
Pallavi GuptaPallavi Gupta
INVENTORY MANAGEMENT SUPERVISOR at MASAKALI INDIAN CUISINEINVENTORY MANAGEMENT SUPERVISOR at MASAKALI INDIAN CUISINE
Shiva JayachandranShiva Jayachandran
Restaurant Owner/Operator at Jyoti Indian CuisineRestaurant Owner/Operator at Jyoti Indian Cuisine
Ayyappadas EacharathAyyappadas Eacharath
LINE COOK/PREP COOK at Dakshin South Indian CuisineLINE COOK/PREP COOK at Dakshin South Indian Cuisine
PATRICIA CHAMBERLAINPATRICIA CHAMBERLAIN
Turkey Guide at Irish creek outfittersTurkey Guide at Irish creek outfitters
Khadijat AdebayoKhadijat Adebayo
Student Research Assistant at Carleton UniversityStudent Research Assistant at Carleton University