Tanya Kallen
Guelph,ON
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Always Connected Treatment Network
08.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Controlled finances to lower costs and keep business operating within budget.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Program Coordinator
Dr. Rick Wong Clinic, Vancouver, Canada
09.2016 - 04.2019
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Education
Masters in Administrative Science - Global Health - Global Healthcare
Fairleigh Dickinson University, Vancouver Campu
Vancouver, BC04.2016
Bachelor of Dental Sciences -
Dr. HSJIDS
Chandigarh, India07.2014
Skills
- Customer Service
- Office Management
- Reporting skills: Proficient in generating reports from MS Office, ISAM, and TAB
- Organizational Skills
- Public and Community relations
- Scheduling and calendar management
- Conflict Management
- Policy Implementation
- Client Liaison
- IT skills: Use of Google Suite, spreadsheets, database, word, etc
- Analytical skills: Assess problem to identify causes and process relevant information using Root Cause analysis, and SWOT analysis
Languages
English
Professional Working
Hindi
Native or Bilingual
Certification
- First and Aid training certificate.
- BMS training certificates.
- Valid Vulnerable Police check.
Timeline
Office Manager
Always Connected Treatment Network
08.2019 - Current
Program Coordinator
Dr. Rick Wong Clinic, Vancouver, Canada
09.2016 - 04.2019
Masters in Administrative Science - Global Health - Global Healthcare
Fairleigh Dickinson University, Vancouver Campu
Bachelor of Dental Sciences -
Dr. HSJIDS
Similar Profiles
Zaina NamouZaina Namou
Instructor Behavioural Therapist- level 3 at Always Connected Treatment NetworkInstructor Behavioural Therapist- level 3 at Always Connected Treatment Network
Annesa AbrahimAnnesa Abrahim
Office Manager at Always Connected Treatment NetworkOffice Manager at Always Connected Treatment Network
Anto PaulAnto Paul
System Engineer at Children's Treatment Network (CTN)System Engineer at Children's Treatment Network (CTN)
Hamda JamaHamda Jama
Clinical Nursing Student at St. Joseph's Healthcare Hamilton- Mental HealthClinical Nursing Student at St. Joseph's Healthcare Hamilton- Mental Health
JAIME JR. SACRAMENTOJAIME JR. SACRAMENTO
Butcher, Meat Cutter - Retail at Cargill Meat Solutions CorporationButcher, Meat Cutter - Retail at Cargill Meat Solutions Corporation