Tanya Haro
Arcadia
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Flemings Steakhouse. Proven ability to enhance guest experiences through effective communication and upselling techniques. Recognized for maintaining high satisfaction levels while ensuring compliance with health regulations and fostering a positive dining atmosphere.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server
Flemings Steakhouse
10.2016 - Current
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Trained new servers on restaurant policies, service standards, and menu details.
- Managed multiple tables efficiently while maintaining high customer satisfaction levels.
- Recommended wine pairings and upsold menu items to enhance guest experience.
- Resolved customer inquiries and complaints promptly to maintain positive dining atmosphere.
- Maintained cleanliness and organization of dining area in accordance with health regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Recreation Leader
City Of Monrovia
2018 - 2019
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
- Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
- Scheduled events in recreation facilities and monitored facility conditions.
Education
High School Diploma -
Arcadia High School
Arcadia, CA07.2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Safe food handling
- Sales expertise
Certification
Licensed esthetician
Languages
Spanish
Native or Bilingual
Timeline
Server
Flemings Steakhouse
10.2016 - Current
Recreation Leader
City Of Monrovia
2018 - 2019
High School Diploma -
Arcadia High School