Tanya Gwin
Drayton Valley,AB
Summary
Accomplished Office Administrator and Field Safety Coordinator at Prairie Mountain Oilfield Const. Inc., adept in office administration and safety compliance. Enhanced workplace efficiency and reduced incidents by over 30% through meticulous organizational skills and proactive hazard identification. Excelled in customer engagement and team collaboration, significantly boosting company morale and client satisfaction. Personable Office Administrator with 9 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.9
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Administrator
Prairie Mountain Oilfield Const.Inc.
09.2012 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Edited documents to improve accuracy of language, flow, and readability.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Field Safety Coordinator
Prairie Mountain Oilfield Const.Inc.
08.2012 - Current
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Conducted investigations into incidents and reported on findings.
- Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
- Recommended changes to company culture to improve safety and meet changing demands.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Evaluated the effectiveness of existing safety programs by analyzing data trends and initiating improvements where necessary.
- Implemented new technologies or equipment to enhance overall worker safety without compromising efficiency or productivity levels.
- Served as the primary point of contact for regulatory agencies during inspections or inquiries related to workplace safety issues.
- Collaborated with other department leaders to integrate safety goals into overall company objectives, promoting a unified approach to risk reduction.
- Developed and distributed safety-related materials, such as posters or newsletters, to keep employees informed and engaged in maintaining a safe working environment.
- Investigated accidents and near-misses to determine root causes, preventing future occurrences through corrective actions.
- Conducted routine audits to ensure ongoing adherence to established safety guidelines throughout all company operations.
- Increased employee compliance with safety regulations through consistent monitoring and enforcement of policies.
- Educated subcontractors on company-specific safety requirements prior to their involvement in any projects or tasks under our supervision.
- Assisted in the development of emergency response plans, preparing personnel to effectively handle crisis situations.
- Maintained accurate records of safety-related incidents, allowing for better analysis and continuous improvement efforts.
- Developed safety training procedures and authored manuals for distribution to staff members.
- Maintained a comprehensive understanding of industry trends and advancements in the field of occupational safety, allowing for continuous improvement efforts within the organization.
- Reduced the frequency of workplace injuries by implementing preventive measures and addressing areas of concern promptly.
- Facilitated open communication between management and staff regarding safety concerns, fostering a culture of shared responsibility.
- Coordinated safety training sessions for employees, ensuring a thorough understanding of proper procedures and protocols.
- Developed comprehensive safety plans for various job sites, reducing the risk of accidents and incidents.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Investigated incidents, determining root causes and implementing corrective actions.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Devised and monitored safety performance metrics to assess and improve safety performance.
Education
GED -
Adult GED Schooling
Drayton Valley, AB06.1997
Skills
- Office Administration
- Administrative Support
- Verbal Communication
- Document Management
- Mail handling
- Telephone reception
- Document Scanning
- File Maintenance
- Payroll
- Inbound phone call handling
- Payroll Administration
- Supply Inventory
- Managing office supply inventory
- Mail Routing
Languages
English
Professional Working
Certification
Active NCSO status.
TDG Train the trainer
WHMIS Train the trainer
Timeline
Office Administrator
Prairie Mountain Oilfield Const.Inc.
09.2012 - Current
Field Safety Coordinator
Prairie Mountain Oilfield Const.Inc.
08.2012 - Current
GED -
Adult GED Schooling
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