Tanya Guay
Sherwood Park
Summary
Professional prepared for success in property management roles. Extensive experience in tenant relations and lease negotiations, ensuring high occupancy and tenant satisfaction. Focused on team collaboration and adaptability, consistently delivering reliable and flexible service. Skilled in communication and conflict resolution.
Overview
10
10
years of professional experience
Work History
Jr. Leasing Agent
Davies Property Management
01.2025 - Current
- Enhanced tenant satisfaction through proactive communication and prompt issue resolution.
- Managed 20 properties monthly, effectively overseeing maintenance and tenant relations.
- Coordinated move-in and move-out processes, conducting inspections and final assessments.
- Facilitated property showings, increasing visibility and appeal to potential tenants.
- Cultivated strong relationships with tenants, fostering a welcoming community environment.
- Resolved tenant complaints swiftly, contributing to high tenant retention rates.
Driver
Martins Bussing
09.2019 - 05.2025
- Keeping clean and clear logbooks. Safely transporting students, managing seating plans and safety protocols. Communicated with transportation and parents while following schedule and routes. Implementing regulations and expectations for children.
Driver/Operator
Surerus Murphy Joint Venture
09.2021 - 08.2023
- Worked with accuracy and safety to transport teams to and from sites. Radio communication on forestry roads in remote locations. Completed daily logs and tasks in a timely manner while maintaining good relationships with supervisors and crew. 1000+hrs 45ton Rock trucks and Hydrema, 200hrs 350 Excavator
Data Entry Clerk
Fire Protection Inc.
09.2018 - 09.2019
- Data entry of service reports, making and receiving client phone calls, speaking with department managers to confirm reports. Reception and switchboard, receiving and sending mail, making appointment, invoicing and accounts payables.
Office Manager
Shalomway Cleaning Services
06.2017 - 08.2018
- Ordering office supplies, receiving and making client phones calls, writing contracts, maintained relationships with clients, managed employee schedules. Onboarding new clients, service sales cold calling/B2B, created database client call list.
Franchise Operations Manager
Coverall Janitorial Services
04.2016 - 06.2017
- Consulted over 35 franchise owners with managing their businesses (Contracted avg $8000/month per franchise). Trained all new owners on cleaning procedures in 6-week program and managing their clients, communicated with payroll ensuring invoicing for all clients and payables to franchise owners match. keep clear daily records on contact, was available on-call 24/7 for all owners.
Skills
- Organized
- Ability to work under pressure
- Quickly adapts to new information
- Customer service
- Data Entry
- Prospecting assistance
- Administrative support
- Microsoft
- Move-in coordination
- Property tours
- Property management
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Jr. Leasing Agent
Davies Property Management
01.2025 - Current
Driver/Operator
Surerus Murphy Joint Venture
09.2021 - 08.2023
Driver
Martins Bussing
09.2019 - 05.2025
Data Entry Clerk
Fire Protection Inc.
09.2018 - 09.2019
Office Manager
Shalomway Cleaning Services
06.2017 - 08.2018
Franchise Operations Manager
Coverall Janitorial Services
04.2016 - 06.2017