Tanya Greenwood
Baltimore,ON
Summary
Adept at fostering customer loyalty and boosting sales, I leveraged teamwork and problem-solving skills at Clarks Variety to enhance store visual appeal and streamline transactions. My background spans diverse roles, from sales to childcare, emphasizing customer service and collaboration. Achieved a significant increase in repeat business through meticulous attention to customer needs and preferences.
Overview
35
35
years of professional experience
Work History
Sales Associate
Clarks Variety
02.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
Live-Out Nanny
Jennifer Paziuk
09.1999 - Current
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Facilitated social development by arranging playdates and outings with peers on a regular basis.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
- Supported families during transitions such as new sibling arrivals or moving homes providing extra care and attention required.
Dietary Aide
Legion Village
04.1990 - 10.1992
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
Home Daycare Provider
Self Employed
09.2010 - 08.2024
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Documented children's' daily activities for parents and discussed trends to identify any necessary interventions.
Coffee Shop Worker
Tim Hortons
01.1995 - 08.1999
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Boosted sales through upselling techniques and suggesting additional menu items based on customer preferences.
Cashier
IGA Supermarket
07.1993 - 03.1995
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
Education
Bachelor Of Early Childhood Care And Education - Early Childhood Care And Education
Loyalist College of Applied Arts And Technology
Belleville, ONSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Professional Working
Timeline
Sales Associate
Clarks Variety
02.2024 - Current
Home Daycare Provider
Self Employed
09.2010 - 08.2024
Live-Out Nanny
Jennifer Paziuk
09.1999 - Current
Coffee Shop Worker
Tim Hortons
01.1995 - 08.1999
Cashier
IGA Supermarket
07.1993 - 03.1995
Dietary Aide
Legion Village
04.1990 - 10.1992
Bachelor Of Early Childhood Care And Education - Early Childhood Care And Education
Loyalist College of Applied Arts And Technology
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