Tanya Giles
Almonte,ON
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement. Seasoned Sales Manager with notable experience in leading high-performing sales teams. Showcases strong leadership and strategic planning skills, adept at driving revenue growth and improving sales-team performance. Successfully implemented innovative sales strategies that increased market share in previous roles. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Sales Manager
Neilcorp Homes
Arnprior/Calabogie/Carleton Place, Ontario
12.2014 - Current
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Implemented process changes designed to streamline workflow within the department.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Conducted market research and reported on competitors.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Supported sales team members to drive growth and development.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Resolved customer complaints regarding sales and service.
- Executed strategic sales plans to expand customer base and revenue.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
Project Manager
Brookfield Renewable Energy
Ottawa, Ontario
05.2014 - 12.2014
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Facilitated resolution of conflicts between team members when necessary.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Created and implemented processes to ensure successful completion of projects.
- Provided guidance to team members regarding tasks assigned to them.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Built and established strong partnerships with teams, vendors and contractors.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Led meetings with internal team members, consultants and contractors.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Drafted project construction schedule and updated as job progressed.
- Identified project needs by reviewing project objectives and schedules.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Construction Project Manager
Health Canada GOC
Ottawa, Ontario
06.2010 - 04.2014
- Developed and implemented project plans, budgets, and schedules.
- Organized subcontractors to ensure timely completion of projects.
- Monitored the progress of construction projects ensuring quality control standards were met.
- Assessed project risks and developed mitigation strategies.
- Reviewed architectural plans for accuracy and completeness.
- Negotiated contracts with vendors, suppliers, contractors, and other stakeholders.
- Coordinated with architects, engineers, surveyors, inspectors, and other specialists throughout the duration of the project.
- Conducted regular meetings with clients to discuss progress reports and changes in scope or design.
- Maintained detailed records of all costs associated with each project.
- Provided technical guidance to on-site personnel including laborers and supervisors.
- Ensured compliance with local building codes and safety regulations.
- Resolved conflicts between various parties involved in the construction process.
- Analyzed cost estimates to determine if they are within budget constraints.
- Prepared reports detailing progress updates for senior management.
- Identified potential problems that may arise during the course of construction.
- Created a timeline for completing tasks related to the project.
- Managed multiple teams working on different aspects of a single project.
- Advised clients on innovative ways to reduce overall costs while maintaining quality standards.
- Investigated any site issues that could affect the success of the project.
- Led post-project reviews to assess successes and failures and identify areas for improvement.
- Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
- Planned, organized and managed crews and subcontractors through expert communication and handling of work orders and purchase orders.
- Interpreted blueprints and plans and relayed information to team of workers.
- Completed projects on time and within allocated budget.
- Estimated construction costs accurately, achieving consistent business profits.
- Established relationships with construction manager and contractors to align priorities, goals and objectives.
- Managed submittals and processing of Requests for Information between general contractor, owner, and owner's consultants.
- Built relationships with engineering staff and coordinated with vendors and contractors to align timelines, phases and work to be performed across projects or shutdowns.
- Implemented quality assurance and safety standards and maintained compliance with construction contract documents and contractor safety program.
- Negotiated pricing and delivery schedules with vendors, drawing on thorough knowledge of housing industry and building practices.
- Liaised with contractors, engineering teams, designers, and clients to drive successful construction projects.
- Organized and participated in monthly on-site meetings with clientele and subcontractors.
- Eliminated project lags by inspecting work-in-progress to ensure compliance and top quality control.
- Maintained safe work environment with zero accidents or lost work days.
- Interviewed and hired top contractor talent to promote on-time and under-budget project completion.
- Monitored job sites to analyze problems and recommend and implement solutions.
- Conducted walk-through inspections and other scheduled inspections with homeowners.
- Developed and coordinated construction schedules to meet or exceed company goals.
- Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
- Coordinated construction planning, material resources, and staff scheduling for simultaneous jobs.
- Monitored and assessed schedule performance and quality workmanship of contractors.
- Managed project operations, budget and timeline and collaborated with stakeholders to review status.
- Coordinated extensive planning, development of project milestones and budget for complex contracts.
- Utilized project management software to plan, track, and manage construction activities efficiently.
- Fostered relationships with clients, ensuring satisfaction and securing future business opportunities.
- Scheduled and coordinated all phases of construction projects from initiation to completion.
- Prepared detailed project reports, documenting phases, milestones, and final outcomes.
- Addressed and resolved onsite conflicts or discrepancies, ensuring minimal impact on project timelines.
- Led cross-functional teams, fostering collaboration between architects, engineers, and construction personnel.
- Implemented rigorous quality control procedures to uphold high standards of construction and compliance.
- Coordinated with legal teams to ensure all contracts, permits, and licenses were in place before project commencement.
- Developed and maintained comprehensive project budgets, tracking expenditures against financial forecasts.
- Oversaw daily on-site construction operations, ensuring projects met design specifications and safety standards.
- Negotiated with suppliers and vendors to procure materials and equipment at cost-effective rates.
- Cleaned or prepared construction sites to eliminate hazards.
- Read and interpreted drawings and assessed construction against plans.
Construction Project Manager
National Defence Canada, GOC
Gatineau, QC
09.2008 - 08.2010
- Developed and implemented project plans, budgets, and schedules.
- Organized subcontractors to ensure timely completion of projects.
- Monitored the progress of construction projects ensuring quality control standards were met.
- Assessed project risks and developed mitigation strategies.
- Reviewed architectural plans for accuracy and completeness.
- Negotiated contracts with vendors, suppliers, contractors, and other stakeholders.
- Coordinated with architects, engineers, surveyors, inspectors, and other specialists throughout the duration of the project.
- Conducted regular meetings with clients to discuss progress reports and changes in scope or design.
- Maintained detailed records of all costs associated with each project.
- Ensured compliance with local building codes and safety regulations.
- Resolved conflicts between various parties involved in the construction process.
- Analyzed cost estimates to determine if they are within budget constraints.
- Prepared reports detailing progress updates for senior management.
- Created a timeline for completing tasks related to the project.
- Identified potential problems that may arise during the course of construction.
- Managed multiple teams working on different aspects of a single project.
- Investigated any site issues that could affect the success of the project.
- Led post-project reviews to assess successes and failures and identify areas for improvement.
- Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
- Planned, organized and managed crews and subcontractors through expert communication and handling of work orders and purchase orders.
- Interpreted blueprints and plans and relayed information to team of workers.
- Completed projects on time and within allocated budget.
- Established relationships with construction manager and contractors to align priorities, goals and objectives.
- Managed submittals and processing of Requests for Information between general contractor, owner, and owner's consultants.
- Built relationships with engineering staff and coordinated with vendors and contractors to align timelines, phases and work to be performed across projects or shutdowns.
- Enhanced customer satisfaction ratings by resolving issues effectively and efficiently.
- Prepared and submitted daily work-site reports, weekly invoices, payroll and overtime requirements.
- Liaised with contractors, engineering teams, designers, and clients to drive successful construction projects.
- Organized and participated in monthly on-site meetings with clientele and subcontractors.
- Maintained safe work environment with zero accidents or lost work days.
- Enhanced traceability, processing, review and development of organization systems for tracking, permits and proposed change order requests.
- Monitored daily construction and evaluated project progress, contract compliance and safety.
- Monitored job sites to analyze problems and recommend and implement solutions.
- Conducted walk-through inspections and other scheduled inspections with homeowners.
- Developed and coordinated construction schedules to meet or exceed company goals.
- Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
- Coordinated construction planning, material resources, and staff scheduling for simultaneous jobs.
- Monitored and assessed schedule performance and quality workmanship of contractors.
- Managed project operations, budget and timeline and collaborated with stakeholders to review status.
- Coordinated extensive planning, development of project milestones and budget for complex contracts.
- Conducted site inspections and audits to assess progress and identify potential issues early.
- Fostered relationships with clients, ensuring satisfaction and securing future business opportunities.
- Scheduled and coordinated all phases of construction projects from initiation to completion.
- Prepared detailed project reports, documenting phases, milestones, and final outcomes.
- Facilitated stakeholder meetings, providing updates on project status, timelines, and budget considerations.
- Monitored changes in scope or design, managing any necessary contract adjustments.
- Oversaw daily on-site construction operations, ensuring projects met design specifications and safety standards.
- Ensured compliance with local, state, and federal building codes and regulations.
- Read and interpreted drawings and assessed construction against plans.
Education
Project Management - Construction Project Management
Washington University
Ottawa, ON10-1989
High School Diploma -
Alnonte District High School
Almonte, ON06-1982
Skills
- Sales team training
- Solution selling
- Exceptional multi-tasker
- Sales processes
- Rapport and relationship building
- Prospecting skills
- Service-driven sales
- Sales strategy development
- Extensive personal network
- Marketing strategy
- Prospecting and telemarketing
- Consultative and relationship selling
Accomplishments
- Deputy Minister Award for saving 2.4M in funds and just over two years in time to complete and Construciton fit-up project for Health Canada
Timeline
Sales Manager
Neilcorp Homes
12.2014 - Current
Project Manager
Brookfield Renewable Energy
05.2014 - 12.2014
Construction Project Manager
Health Canada GOC
06.2010 - 04.2014
Construction Project Manager
National Defence Canada, GOC
09.2008 - 08.2010
Project Management - Construction Project Management
Washington University
High School Diploma -
Alnonte District High School
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