Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomist
Kingston Health Sciences Centre
03.2018 - Current
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Verified patients' identification for proper sample collection.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Quality Control Specialist
Ontario Medical Supply
05.2015 - 11.2017
Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
Inspected finished goods to verify conformance with customer specifications and company quality standards.
Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
Managed internal audits effectively, leading to successful ISO certification renewals without major findings or delays in timeline.
Performed tests and inspections to conform to established standards.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.