TANYA GHAI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
STUDENT MENTOR
Kwantlen Polytechnic University
09.2022 - Current
- Developed academic action plans by evaluating student's learning styles, deficiencies, and goals.
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Counseled students individually and in group sessions to help promote personal and educational motivation.
- Helped students develop organizational, time management, and study skills.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
PREP COOK/LINE COOK/EXPO/Kitchen Supervisor
Bandra Cafe
01.2022 - Current
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality
- Prepared a variety of dishes using industrial kitchen equipment
- Worked on prep station & prepped items for various cooking methods by seasoning or marinating
- Worked on expo station & was responsible for calling orders and their final presentation
- Worked on salad and dessert station & was responsible for plating and presenting desserts
- Recently graduated individual seeking an entry-level management trainee position
- Passionate about organizational development and driving operational efficiency
- Possesses strong leadership, problem-solving, and communication skills
- Proven track record of leading successful teams in fast-paced and complex environments.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
FRONT CASHIER/CUSTOMER SERVICE DESK CASHIER
WENDY'S
11.2021 - 07.2022
- Kept the checkout area clean and tidy by organizing shelves and wiping down belts
- Counted money in the cash drawer at the beginning of the shift to verify the correct amounts of change and cash
- Handled customer complaints following store policies and procedures
- Provided excellent customer service to satisfy guests
- Processed merchandise returns and exchanges.
- Greeted customers and responded to requests for information.
ADMINISTRATION ASSISTANT
LAL GHAI & ASSOCIATES
10.2020 - 08.2021
- Responsible for managing accounts and cash
- Maintained files and filing, keeping sensitive information confidential
- Served as a primary point of contact for facilitating operational andadministrative inquiries
- Coordinated travel arrangements and reconciliation of expensereports.
Education
GRADUATE DIPLOMA - GLOBAL BUSINESS MANAGEMENT
Kwantlen Polytechnic University
Surrey, BC02.2023
Bachelor of Commerce - Commerce And Business Administration
Khalsa College For Women
Punjab, India09.2020
Skills
- Multitasking
- Microsoft Word/Excel/Outlook
- Website designing (basics)
- Marketing skills
- Leadership
- Communication
- Coordination
- Providing Feedback
- Customer Service
- Investigating Problems
- Till Counting
- Billing and Payment Processing
- Food and Beverage Experience
- Student Records Management
Timeline
STUDENT MENTOR
Kwantlen Polytechnic University
09.2022 - Current
PREP COOK/LINE COOK/EXPO/Kitchen Supervisor
Bandra Cafe
01.2022 - Current
FRONT CASHIER/CUSTOMER SERVICE DESK CASHIER
WENDY'S
11.2021 - 07.2022
ADMINISTRATION ASSISTANT
LAL GHAI & ASSOCIATES
10.2020 - 08.2021
GRADUATE DIPLOMA - GLOBAL BUSINESS MANAGEMENT
Kwantlen Polytechnic University
Bachelor of Commerce - Commerce And Business Administration
Khalsa College For Women
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