Tanya Froebel
Toronto,Canada
Summary
Dynamic and reliable hospitality professional with a proven track record with 15+ years in the industry excelling in customer engagement and crafting exceptional dining experiences. Adept at multitasking and communication, I consistently delivered high-volume service while enhancing guest satisfaction through personalized recommendations and attentive service. Passionate about creating memorable moments in every interaction.
Overview
10
10
years of professional experience
Work History
Founder
T's Dog Walking & Training
Toronto, ON
10.2022 - Current
- Launched and managed a new dog walking and training business from the ground up
- Built a consistent client base through referrals and strong client relationships
- Assessed both client goals and dog behaviour to create safe, effective and customized training approaches
- Provided daily walking and basic training services while maintaining strict safety, handling and care standards
Bartender & Server
Hys Steakhouse
Toronto, ON
01.2024 - 01.2026
- Delivered exceptional fine-dining service to the high standard steakhouse environment
- Crafted classic and signature cocktails with precision, consistency and premium ingredients
- Managed bar operations including inventory control, cash handling and strict adherence to service standards
- Anticipated guest needs to create seamless, personalized dining experiences
- Maintained extensive knowledge of menu items, daily specials, wine pairings, and allergens to guide guest selections
Server
Henry's
Toronto, ON
10.2023 - 01.2024
- Crafted exceptional fine dining experiences through attentive food and beverage service.
- Trained alongside a sommelier on diverse wines and optimal pairings.
- Delivered efficient, confident service to enhance guest satisfaction.
- Hosted various-sized parties while maintaining consistent service quality throughout.
Bar Lead-Staff Trainer- Bartender
Cactus Club Cafe
Toronto, ON
08.2017 - 04.2023
- Served as Bar Lead, supporting daily operations, staff performance and service execution
- Trained and mentored new and existing staff on service standards, organization and efficiency
- Assisted with event programming for businesses and high-profile clients.
- Customized wine and spirit recommendations based on clientele preferences and food pairings.
- Maintained high franchise standards while remaining composed in high-pressure situations.
- Collaborated with bar manager to meet restaurant and bar performance expectations.
- Developed comprehensive training manuals for bar and porter roles.
- Held teams accountable for completing opening, service and closing responsibilities
Office Administrator & Recruitment Coordinator
Simply Green Home Services
Toronto, ON
03.2016 - 08.2016
- Managed daily office setup, operations, and shutdown processes efficiently.
- Oversaw supply orders and maintained organizational standards.
- Assisted hiring manager with job postings, interview scheduling, and onboarding new employees.
Style Advisor
Aritzia
Toronto, ON
08.2015 - 02.2016
- Utilized selling strategies to convert clients and increase sales revenue.
- Collaborated directly with clients to identify products that meet specific needs.
- Promoted brand aesthetics and showcased products on personal social channels to attract new clients.
Education
CASI -
Companion Animals Sciences Institute
01-2022
Bachelor of Arts - Tourism & Environmental Management
Brock University
01.2015
Skills
- Fine dining & high-volume service
- Guest experience & relationship building
- Highly personable with strong communication
- Cocktail, wine & spirit knowledge
- Staff training & leadership
- Front of House operations & inventory control
References
Available Upon Request
Timeline
Bartender & Server
Hys Steakhouse
01.2024 - 01.2026
Server
Henry's
10.2023 - 01.2024
Founder
T's Dog Walking & Training
10.2022 - Current
Bar Lead-Staff Trainer- Bartender
Cactus Club Cafe
08.2017 - 04.2023
Office Administrator & Recruitment Coordinator
Simply Green Home Services
03.2016 - 08.2016
Style Advisor
Aritzia
08.2015 - 02.2016
CASI -
Companion Animals Sciences Institute
Bachelor of Arts - Tourism & Environmental Management
Brock University