The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Experienced team manager of 8 years who consistently exceeds goals looking for a new career opportunity in an environment that
emphasizes health and wellbeing, while fostering respect for employees and
community.
Overview
21
years of professional experience
Work History
CloverPoint Cartographics Ltd
City of Victoria, BC
Project Manager
06.2006 - Current
Job overview
Trained, coached, mentored and led a development team while concurrently managing 3-6 projects.
Managed 10-15 IT development projects annually totalling $1.5-2M in annual sales.
Collaborated with sales, marketing and support teams to launch products on time and within budget.
Developed and executed innovative marketing programs, and business solutions with management team.
Acquired new clients, managed accounts, and negotiated prices, terms of sales and service agreements.
Translated technical specifications into detailed product requirements, and oversaw product implementation.
Continually balanced the company goals with client needs by maintaing healthy communication between all stakeholders.
Pagliaccis Italian Restaurant
City of Victoria, BC
Hostess
09.2007 - 04.2010
Job overview
Greeted each customer with genuine hospitality and established rapport with guests.
Assigned patrons to tables and ensured satisfaction with food and service.
Trained new employees
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Starbucks Coffee
City of Victoria, BC
Barista
09.2002 - 09.2007
Job overview
Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
Complied with standards for merchandising, stocking and storing product.
Engendered customer loyalty by remembering personal preferences and allergy information.
Extras Imports
Sechelt, BC
Cashier
.1 2000 - .1 -1
Job overview
Operated a cash register for cash, check and credit card transactions
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Welcomed customers into the store and helped them locate items.
Education
Canadian School of Natural Nutrition
Greater Vancouver Area, BC
Registered Holistic Nutritionist from Natural Nutrition
Current
Peter B. Gustavson School of Business
City of Victoria, BC
Introduction to Project Management from Certificate in Project Management
2008
University of Victoria
City of Victoria, BC
Bachelor of Science from Geography and Computer Science
2007
Skills
Natural leader
Motivated team player
Exceptional technical skills
Customer-oriented
Goal-oriented
Detail-oriented
Staff training and development
Exceptional customer service
Excellent people skills
Requirements gathering
Risk mitigation and management
Strategic planning
Critical and creative thinking
Highly organized
Interests
Health - Nutritional Analysis, Meal Planning, Cooking, Slow-Food
Community - Volunteering at Farm Markets, Local Festivals, Sporting Events, Vice-president of Victoria Athletics Association
Fitness/Sports - Soccer, Surfing, Volleyball, Running, Yoga, Weight Training